Mike has significant experience in the private and public sectors in customer and user experience, digital product management, and legacy technology transformation.
Currently, Mike holds a senior executive technology role with the NSW Education Standards Authority, overseeing all the technology underpinning the annual delivery of High School Certificate examinations for over 70,000 students, accreditation of 170,000 teachers and 3,500 schools and development of the NSW Curriculum.
Most recently, Mike held senior executive digital roles at Revenue NSW, where he led transformative technology programs and initiatives. For instance, he spearheaded migration to the public cloud, developed a 4-year technology transformation roadmap, and oversaw the development and delivery of cloud-native technology tools that underpinned the prominent NSW Government COVID stimulus programs JobSaver, Small Business Grants, and BizSaver.
Before joining the public service, Mike Dudarenok held several key technology roles for the Flight Centre Travel Group for over 15 years, including divisional Chief Product Officer and Chief Technology Officer. He consolidated and led Flight Centre’s internal and external technology portfolio of over 100 products and launched multiple new products to the market. In his last role at Flight Centre, he was the Chief Customer Officer, Corporate ANZ, responsible for the customer experience of over 10,000 customers and 1.5 million users.
Mike holds a BCom in Accounting and Tax, GradDipCom and BCom (Hons) in Operations Management and Supply Chain and a Master’s in Management Accounting. He is a Certified Chartered Practising Accountant (CPA Australia) and Chartered Management Accountant (CIMA, UK) and a member of both institutes. He is an alumnus of Mark Ritson’s Mini-MBA in Marketing and Seth Godin’s altMBA.
