9th Annual

Future of New South Wales Government Summit 2024

The Leading Summit for NSW's Advancement of Digital Services & Transformation
5 June 2024 8:00 am - 5:00 pm

Shangri-La Sydney
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Attendance Is For Public Sector Employees Only

The FSTGov Future of NSW Government Summit 2024 returns for its 9th Edition, assembling its leaders to confer on digital transformation initiatives crucial to unlocking solutions for the State’s latest priorities in citizen service.

Pre-empting 2024, NSW’s latest budget and change in Government has sparked a rally of the state’s public sector around critical conversations for the reprioritisation of digital investment, delivery and innovation.

With a concerted shift towards partnership across Government and industry, goals are set to revolve around NSW’s ability to maintain the momentum of integral digital initiatives, pivot to optimise the core approaches of Government ICT, and innovate to solve remaining challenges left unchecked.

Along these lines, FSTGov Future of NSW Government Summit 2024 will host deep subject-specific expertise, networking, and insight into:

  • Continued delivery of core and common projects including consolidated ICT platforms, centralised service delivery models and cyber security.
  • Maintaining progression and continuous improvement of critically funded initiatives.
  • Tying digital and data to the anticipation of citizens, communities, economy and Government needs.
  • Emerging ICT and innovation to solve legacy challenges and do ‘more-with-less’.
  • Technology opportunities for capability deduplication, simplification and streamlining.
  • Enabling State digital assets and collective action towards a connected Government.
  • Jumpstarting innovation pathways through partnership models and agile procurement.
  • The application, continuous improvement and alignment of existing digital reform and infrastructure to well-defined outcomes.

Mobilising Digital: How Does NSW Deploy Innovation to Solve Legacy Challenges and Harness Emerging ICT?

  • Inhibitors to the future workforce: identifying and implementing key strategies to address and narrow the widening skills and talent gaps within the digital sector.
  • Maintaining Strategic Momentum: Techniques for leaders to sustain progress on crucially funded digital projects while simultaneously scouting for avenues of continuous enhancement.
  • Cultivating Collaborative Innovations: Exploring methods to foster new models of partnership between government and industry to drive innovation and digital transformation.
  • Adapting to Digital Disruptions: Navigating the latest digital disruptions and leveraging these challenges as opportunities to further NSW's digital transformation agenda, ensuring resilience and adaptability in an ever-evolving technological landscape.

Transforming ICT & Digital Sourcing in NSW Government: Agile, Inclusive, and Innovative Approaches  

  • Agile Procurement Evolution: Transitioning NSW to agile and innovative procurement processes, enabling more dynamic and responsive interactions with technology vendors, fostering efficiency and flexibility in sourcing.  
  • Inclusive Sourcing Strategy: Emphasising engagement with SMEs, Aboriginal enterprises, and local businesses, promoting diversity and economic growth within the community through strategic sourcing practices.  
  • Digital and AI Integration: Leveraging digitisation and artificial intelligence in procurement, aligning with NSW standards and frameworks to enhance capabilities responsibly and safely, driving forward-thinking in government sourcing.  
  • Collaborative and Optimised Sourcing: Encouraging deeper collaboration with suppliers and utilizing advanced platforms and tools for spend optimisation, aiming for a more integrated and outcome-focused procurement landscape.  

 

How are Cyber Teams Coping? Remaining Resilient to the Latest Levels of Vulnerability, Threat, and Risk in NSW's Digital & Data Landscape

  • Strategic pillars and cyber collaboration: how NSW responds to the new 2023-2030 Australian Cyber Security Strategy
  • Business Risk Mitigation: navigating operational fatigue and encouraging responsible cyber skills across the organisation
  • Rapid reprioritisation: strategies for optimising cybersecurity budgets and allocating resources effectively
  • Advancing practices, standards, and planning: despite NSW leading E8 maturity compared to other states, how do agencies plan nect-gen resilience?

Empowering Accessibility through Customer-Centric Design

  • I can’t believe I said that: how discrimination has changed with digital disruption
  • Edge-case user testing: how going beyond conventional user engagement improves diversity of insights and end-user empathy 
  • Disability isn't a dirty word: practical examples of embracing inclusivity in digital service design
  • Breaking barriers: did you know some disabled people can't apply for jobs?

Navigating the Next Wave: Generative AI in NSW Government

  • Strategic Integration of Gen AI: Examining methodologies for incorporating AI into governmental strategies and standards, with a focus on the NSW AI Assurance Framework for ethical and efficient deployment.
  • Innovative Public Sector Applications: Highlighting Gen AI success stories in NSW Government services, emphasizing citizen engagement, service delivery improvements, and operational efficiency.
  • Cross-Disciplinary Collaboration and Skills Development: Discussing the importance of bridging data, digital, and AI disciplines through cross-functional collaboration and upskilling initiatives to drive AI innovation.
  • Ethics, Risk Mitigation, and Future Challenges: Sharing insights on identifying AI risks, ensuring transparent and accountable AI use, and preparing for emerging AI technologies and trends.

 

Humans in Cyber: How NSW Is Pioneering Literacy, Awareness, and Upskilling for the Benefit of Digital and Data Security

  • Fostering partnerships for enhanced cyber defence
  • Addressing people-centric challenges and proposed solutions identified in recent cyber threat reports 
  • Embedding aligned cyber functions and professionals to best empower security conversations and business effectiveness

 

Executive Director ICT / Digital Sourcing
Department of Customer Service
Chief Information Officer
Department of Customer Service
Chief Technology and Innovation Officer
Transport for NSW
Executive Director of Shaping Futures & Data Insights
The Cabinet Office NSW
Director of Policy & Governance @ UTS Human Technology Institute
Australian Government’s AI Expert Group | NSW AI Review Committee et al.
Chief Information Security Officer
University of Technology Sydney
Director Digital Investment Assurance
Digital.NSW | NSW Department of Customer Service
Director Analytics
Revenue NSW
Head of Design
Service NSW
Founder
See Me Please
Client Engagement Officer
See Me Please

Stay tuned for further speaker announcements...

For sponsorship enquiries:
Chris Da Ros
Group Director
T: +61 475 445 345
For event and marketing enquiries:
Iesha Johnson-Gledill
Senior Event Manager
T: +61 424 048 577
To participate as a speaker:
Patrick Joy
Head of Production - Government
T: +61 2 8484 0996
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Delegate attendance is reserved for Government Officials ONLY (includes local, state, federal government, utilities and university employees).

For more information on sponsorship opportunities, please contact govsales@fst.net.au or +61 2 8484 0918.

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