8th Annual FST Government Australia 2022

3 November 2022

National Convention Centre Canberra

The landscape of Federal Government has been upturned over the course of 2022, with the Election, Machinery of Government changes, and October's latest budget amidst persisting ramifications of disruption, forcing the APS to solidify their position after such demanding digital delivery of citizen's access information, support and solutions about their lives and livelihoods.

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    Hours
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Attendance Is For Public Sector Employees Only

The landscape of Federal Government has been upturned over the course of 2022, with the Election, Machinery of Government changes, and October’s latest budget amidst persisting ramifications of disruption, forcing the APS to solidify their position after such demanding digital delivery of citizen’s access information, support and solutions about their lives and livelihoods.

The momentum created by Australian citizens and businesses having to rapidly embrace digital technologies and thriving in this digital revolution is something the Government does not want to surrender. Off the back of digital transforming services implemented in transport, health and finance sectors, the 2022 FST Government Australia conference will address the next steps in the Government’s digital strategy. We’ll bring together esteemed thought leaders and technologists from around the globe to explore the Federal Government’s digital innovation pipeline, its pledge to transform government services and how it will build on digital skills and capabilities brought to light during the pandemic.

Join us where we’ll explore:

  • The Federal Government’s post-COVID recovery plan, fuelled by tech and digital strategies
  • October budget debrief
  • APS leadership, what it means for IT, transformation, and digital capabilities
  • Cloud migration and the shift into multi-cloud environments
  • Data governance and privacy mandates
  • The Australian digital revolution of services and information for citizens
  • Artificial intelligence (AI), Machine Learning (ML) and automation strategies to make the leap to augmented, predictive government
  • How Australia aims to lead the way for other global digital economies and societies
  • Omnichannel services and platforms
Event Information
3 November 2022 8:50 am - 6:00 pm
Event Highlights
8th Annual FST Government Australia 2022
Breakdown
28 Speakers
24 Discussions
31 Sponsors
Speakers
Derek Byrnes
Services Australia
Rina Bruinsma
Australian Public Service Commission
Mark Sawade
Department of Agriculture, Fisheries and Forestry
Nicole Ozimek
Department of Foreign Affairs and Trade
Fay Flevaras
Department of Health and Aged Care
Jonathan Dean
Department of Defence
Highlights
Opening Keynote | Services Australia Technology Strategy and Architecture
Executive Think Tank | APS Leadership and Customer-Centric Services Beyond 2022
Panel Discussion | Future of Data in the APS
Keynote | ASD's Women in Cyber Program
Panel Discussion | Cyber Security Vanguards
General Manager Technology Strategy and Architecture
Services Australia
A/ Deputy Australian Public Service Commissioner
Australian Public Service Commission
First Assistant Secretary and Chief Information Officer Digital Services Division
Department of Agriculture, Fisheries and Forestry
Assistant Secretary Cyber Security and Network Branch (CRB)
Department of Foreign Affairs and Trade
First Assistant Secretary Digital Transformation and Delivery
Department of Health and Aged Care
Defence CISO, ICT Security Branch | Chief Information Officer Group
Department of Defence
Assistant Secretary Analysis, Data and Measurement
Department of Education
Assistant Director-General Cyber Uplift (ADGCU) | Cyber Security Resilience Division | Cyber Uplift Branch
Australian Cyber Security Centre
Assistant Commissioner, Modernisation Delivery
Australian Electoral Commission
A/ Chief Digital Officer
Australian Digital Health Agency
Director, Strategic Partnerships and Industry Engagement | Women in Cyber Program
Australian Signals Directorate
Branch Manager, Policy Analysis and Evaluation Branch
National Indigenous Australians Agency
Former Data Science Lead | Election Integrity
Meta
Chief Data Officer, Centre of Data Excellence (CODE)
IP Australia
Assistant Secretary - Aged Care Transformation and Quality Systems Branch
Department of Health
Chief Information Officer | Assistant Secretary IT Services
Department of Infrastructure, Transport, Regional Development, Communications and the Arts
Assistant Secretary Business Solutions Branch
Department of Foreign Affairs and Trade
Chief Information Officer
Fairwork Ombudsman
Director, Communication, Outreach and Governance
Office of the National Data Commissioner
Director, National Products and Program Delivery
NSW Department of Customer Service
Employment Inclusion Officer
ACT Government
Strategic People Advisor | People Operations Manager
Forestry Corporation of NSW
Head of Solution Consulting - Australian Federal and Defence
ServiceNow
Client Technology Director & Chief Technologist, Federal Government & Public Sector
VMware
Senior Manager, Technical Sales Consulting Digital Security, Asia Pacific & Japan
Entrust
Co-founder & CEO
Aristotle Metadata
Director - Solutions Engineering
Okta
Industry Lead - ANZ Public Sector
Docusign

Helping Government Agencies Deliver Exceptional Workforce and Citizen Experiences

  • Deliver apps to support the workforce and citizen at the speed agencies demands and operate across data centre, cloud and edge environments
  • Drive rapid digital transformation to deliver resiliency, governance, and security 
  • Transform the way agencies operate in the cloud with a single solution for multi-cloud management, security and cost and visibility

Our peer to peer roundtable discussions enable you to engage with other attendees as they rotate from table to table.

Each discussion features one of 24 distinct topics and is hosted by a technology expert together with a government co-host to drive an engaging conversation amongst the participants.

This year's top 5 themes span across Digital Transformation, Change Management & Leadership, Data Analytics, Strategy, and Information Technology.

Our peer to peer roundtable discussions enable you to engage with other attendees as they rotate from table to table.

Each discussion features one of 24 distinct topics and is hosted by a technology expert together with a government co-host to drive an engaging conversation amongst the participants.

This year's top 5 themes span across Digital Transformation, Change Management & Leadership, Data Analytics, Strategy, and Information Technology.

The Role of Leadership in the Australian Government’s Digital Revolution of Services

  • How can the use of real-time data and technology help to improve quality of life and reduce suffering?
  • What is the call to action for government leaders to ensure adoption of a responsive customer focused mindset across every part of government?
  • How can agencies build resilient services that can pivot quickly to meet new and increased demands or maintain service levels when supply chains are affected?

Our peer to peer roundtable discussions enable you to engage with other attendees as they rotate from table to table.

Each discussion features one of 24 distinct topics and is hosted by a technology expert together with a government co-host to drive an engaging conversation amongst the participants.

This year's top 5 themes span across Digital Transformation, Change Management & Leadership, Data Analytics, Strategy, and Information Technology.

Mastering the 'Must-Dos' to Operationalise Data Protection

Building trust with customers doesn’t have to be difficult, but it has to be a deliberate and sustained focus. To address today’s key security challenges, meet compliance regulations, and accelerate digital transformation initiatives, enterprises need to learn how to operationalize enterprise data privacy programs and build an enterprise data protection framework.

Join this session as Entrust discusses more about today’s challenges in operationalizing data protection and how to overcome them:

  • Protecting corporate and consumer data
  • Meeting compliance mandates like GDPR, PSD2, KYC, etc.
  • Securing virtualised and cloud infrastructure
  • Enabling a secure, productive workforce

Our peer to peer roundtable discussions enable you to engage with other attendees as they rotate from table to table.

Each discussion features one of 24 distinct topics and is hosted by a technology expert together with a government co-host to drive an engaging conversation amongst the participants.

This year's top 5 themes span across Digital Transformation, Change Management & Leadership, Data Analytics, Strategy, and Information Technology.

The Future of Data in Australian Public Sector: Bridging Skills, Technology and Accessibility

  • What are the key opportunities for leveraging data and insights within Federal Government and how do we place the citizen at the centre of our decision-making?
  • How do we further empower citizen service delivery through data capabilities?
  • How do we equip and support wider technology and business groups with the right data skillsets?
  • How do we apply critical lenses such as real-time, accessibility, and innovation safely to customer data?

The NSW Government is embarking on a journey to make it easier and quicker for Australians to use their birth certificates, expediting interactions with government, unlocking access to critical public services, and enhancing the social and economic value of this foundational document. Although lead by NSW Government, we are developing it for the whole country.

  • The birth certificate opens access to essential public and private services for Australian Citizens, such as education, health services, getting a passport or driver license, voting, or opening a bank account.
  • Using a valuable, single instance of a physical document to prove eligibility to access these services is often time consuming and repetitive, many times driven by outdated, non-digital practices and the requirement for in person transactions and third-party attestations (certifying copies) for all, or part of, the customer journey.
  • Providing digital options can transform these customer experiences for the better, removing administrative overhead and unlocking ready access to essential services.a

The development and national deployment of a DBC is strongly aligned to the strategic priorities of all Australian governments, supporting the movement towards secure national sharing of data and driving the digital evolution of government engagement.

Cyber Security Vanguards: Raising Maturity for the Benefit of Public Sector and its Citizens

  • In the hope to keep up, how can government agencies set up to tackle the changing nature of risks, on an ongoing basis?
  • How do we encourage more meaningful diversity and talent development across security roles?
  • How can agencies improve resilience and shared learnings when it comes to Information Security?
  • What marks a well-aligned security function within the organisation?

The Public Sector Digitilisation of Operations, Staff Onboarding, and Efficiency

Forestry Corporation of NSW manages more than two million hectares of State forests, including NSW's largest renewable timber production. Sustainability has always been a core principle built into every aspect of their business, from environmental management to community partnerships, and staff wellbeing. Hear from Forestry Corporation of NSW as they discuss initiatives to enable remote hiring and operational efficiencies so that their time is spent on people, not paperwork.

Digital Product Strategy Lessons from Silicon Valley Tech Companies

  • Best practices employed by successful tech organisations such as Meta, Google, Amazon, etc.
  • Role profiles and team structures required to quickly and effectively build great products
  • Key concepts for data driven product development
  • What benefits come from faster time to market for Government organisations?
  • How can creating “paved roads” Improve your speed of delivery?
  • How can we balance the needs of fast delivery with having reliable and secure services?
  • What does governance look like in this fast and ever changing world?

  • The confluence of national security and critical infrastructure – “With war in Ukraine and potential flashpoints in Asia Pacific – are the two intrinsically intertwined?”
  • “Security of critical infrastructure – how much is enough security?”
  • “Cyber-physical systems are at the forefront of innovation – what are the cybersecurity concerns and potential solutions?”

  • How do you manage open source across the multi & hybrid cloud environment
  • What are your main drivers around sovereignty, compliance & security
  • How do you trade-off between operational & innovation imperatives
  • Where do you see opportunities for future innovation capabilities?

  • Why citizen expectations are changing to demand a more frictionless digital experience
  • Enhancing security, verification, and authentication across digital services
  • How a seamless, integrated identity management strategy supports UX and Security
  • Allowing citizens to truly own their own digital identity, rather than attempting to recreate it for every new service

  • How do we modernise IT operations management and the way we enable teams across the organization?
  • How can we improve the visibility of the tech stack and tackle the challenges in collaboration?
  • How do we pave the way to evaluate and acquire supporting technology in the future?
  • How do we improve alignment, costs, and interoperability across excess tooling and technology?
  • How do we look at improving the productivity of the IT teams?

In recent years, public sector organisations have reinvented themselves as digital enterprises built on modern applications and multiple clouds. As a result, constituents and end users have benefited from faster, more reliable services and tools. But as an organisation’s technology shifts, so should its processes and workforce – for both IT and line of business.

  • A true multi-cloud strategy requires a comprehensive, all-hands-on-deck approach that encompasses:
    Developing an overarching multi-cloud strategy
    Retraining and reskilling employees
    Introducing autonomy and consistent DevSecOps processes
    Reallocating Capex vs. Opex funding
    Taking a “whole nation” approach to cybersecurity

  • Overcoming blockers to accelerating digitisation of services
  • Understanding user needs and establishing strong digitisation use cases and why
  • Defining a minimum-viable-product and avoid boiling the ocean

  • Ongoing evolution of the citizen identity landscape
  • Using intelligent controls to mitigate threats
  • Emerging trends that can accelerate digital delivery

  • Why a culture of Innovation and new ways of working critical to digital government transformation
  • How do you enable digital intensity, collaboration, and insights by empowering a well connected next generation workforce experience?
  • What is the call to action for leaders to deliver a modern digital experience that engages citizens and supports businesses seeking information from government?

  • How do IT leaders manage a strategy to optimise existing technology and at the same time drive transformation ?
  • How do we best support evolution of existing environments to satisfy constantly changing business demands?
  • Facilitating organisational transformation by enabling focus on critical initiative and value-add transformation
  • Reducing security risk and related work efforts whilst increasing compliance

  • Strategies to protect against security challenges that accompany digital transformation
  • Proactive Governance to ensure maximum protection against the ever-pervasive cyber threats
  • Identity security that supports a digital strategy

  • What does zero trust mean to an organisation, their employees and enablement services?
  • The evolution of modern management, incorporating into an end user’s journey
  • How do we make hybrid working work?
  • How can you contribute to sustainability and why it is important to set goals?

  • In terms of developing the digital workforce, are these the areas where it’s most important that we make progress? Are there other top priorities?
  • Given the gap between the need and the implementation, What are the obstacles to making progress here? And have you found any effective ways of addressing those obstacles?
  • How important are pay levels in recruiting and retaining senior staff in Australia?
  • What other solutions have you found to the problems in recruitment and turnover of senior leaders?

 


During this open Q&A discussion, we’ll discuss how to:

  • Securely enhance cross-department collaboration
  • Create a culture that fosters innovation, transformation and digitalisation
  • Making flexible work successful to attract and retain the best talent

  • Learn how to prepare your leaders, teams, and other stakeholders for the next evolution of hybrid cloud which will be more than having siloed data and applications in public and private clouds
  • Core, edge, and public clouds will all likely play some role in your infrastructure and become more interconnected, so what are the best practice considerations in deciding where to run apps? 
  • This session will cover frameworks and real-world examples to evaluate and understand each one, and the holistic approach in deciding where to use them

  • How important is Data Security when you are implementing Digital Transformation initiatives?
  • Does using cloud services change your Data Security obligations?
  • What does good Data Security look like?

Digital transformation used to be mainly about implementation of new technology and change management, allowing IT to boost productivity and create flexible workplaces. Currently, the focus is on how to optimise outcomes and deliver organisational value from a change that has already taken place.
Let’s discuss how to win this competitive talent battle where:

  • Attrition in the industry is around 20-30% in the tech industry
  • Attracting and retaining top talent is now the number one priority for organizations everywhere
  • 72% of IT workers are planning on quitting their jobs this year
  • The number of developers applying for open positions has decreased by 18%
  • 95% cite career development as the primary reason for shifting jobs

  • Exploring the challenges and limitations of traditional data sharing methodologies
  • What is the importance of a Secure Private Data Exchange?
  • Key factors Government leaders must address when enabling data sharing

  • How does your organisation bring visibility of its key activities and how they support them? Understand your business building blocks
  • How to do you assess the need for change in your business, increasing efficiencies adding new capabilities, or mitigating risks?
  • How do you allow your architecture, design and projects teams to reuse or recombine assets to deliver new innovations in record time?

Join this session as we discuss more about today’s challenges in operationalising data protection and how to overcome them:

  • Exploring each group’s top 3 challenges in Data Protection journeys
  • Protecting corporate and consumer data
  • Meeting compliance mandates like GDPR, PSD2, KYC, etc.
  • Securing virtualized and cloud infrastructure
  • Enabling a secure, productive workforce

  • How can the use of real-time data and technology help to improve quality of life and reduce suffering?
  • What is the call to action for government leaders to ensure adoption of a responsive customer focused mindset across every part of government?
  • How can agencies build resilient services that can pivot quickly to meet new and increased demands or maintain service levels when supply chains are affected?

  • What are the biggest challenges in securing digital transformation?
  • How far is the essential 8 getting you today? What needs to be considered for the future?
  • What is the role of Identity in securing digital transformation?

  • The challenges of data visibility and management in a hybrid cloud world 
  • Key protection capabilities that are often overlooked during a transition to the cloud 
  • Practical tips for how to secure your data 
  • Learn how an effective data-centric approach can help reduce risk and prevent the next data breach

  • How do departments balance priorities between security, customer experience and service?
  • With the amount of options now available integrated programs and platforms what should agencies take into account when migrating? 
  • How can departments and agency networks integrate new infrastructure into hybrid, collaborative systems?

For delegate enquiries:
Angelic Pernito
Team Leader, Delegate Relations
T: +61 2 9302 0203
For sponsorship enquiries:
Chris Daros
General Manager, Government
T: +61 475 445 345
To participate as a speaker:
Patrick Joy
Senior Conference Producer
T: +61 2 8484 0996
For event and marketing enquiries:
Vidya Gopinath
Head of Operations
T: +61 2 8484 0916
Register

Delegate attendance is reserved for Government Officials ONLY (includes local, state, federal government, utilities and university employees).

For more information on sponsorship opportunities, please contact sales@fst.net.au or +61 2 8484 0918.

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By agreeing to the Terms and Conditions for complimentary VIP Registration, you acknowledge that to qualify for that complimentary VIP pass the delegate needs to be currently employed by a public sector organisation.

Should you be unable to attend on the day of the conference, a ‘like-for-like’ substitute is welcome to attend in your stead at no extra charge, provided we are informed of the change up to 14 days prior to the conference. Any cancellations made within 14 days of the conference, with no relevant substitute provided, will incur a $150+ GST non-attendance fee. This fee will be used to cover delegate material costs and catering costs incurred by FST Media on submission of delegate numbers to the conference venue.

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