Financial Services News

John Laurens will leave his role as Head of Global Payments and Cash Management at HSBC to take on the role of Head of Global Transaction Services at DBS Bank, effective November 10 and will relocate from Hong Kong to...

ING Direct’s CEO Vaughn Richtor discusses how digital channels are pivotal for engaging millenials and building financial literacy.

BNZ’s Head of Digital, Stephen Bowe, took to the stage today at FST Media’s Technology and Innovation – The Future of Banking and Financial Services conference in Auckland today to announce the bank’s imminent launch of an online community digital...

In this month’s edition of Movers and Shakers, we look at the latest hires, promotions and personnel changes in financial services across Asia Pacific. Stephen Wong has been promoted to the role of Chairman of Investment Banking in Hong Kong...

Westpac New Zealand’s partnership with New York start-up Moven will bring customer engagement to the forefront of innovation, according to the bank’s Chief Digital Officer Simon Pomeroy. The Moven platform will give Westpac access to data that will enhance the...

The Commonwealth Bank is investigating after customers took to social media this morning to complain about being unable to access their accounts. The spate of complaints included business owners who have complained of losing sales because of failing eftpos terminals....

Though much has been said on the hot topic of big data, analytics and business intelligence in the financial services industry across Asia, one top banking executive admits he has yet to see anyone accomplish its promised success. Michael Foong,...

Australia’s ‘Big Four’ banks cannot afford to be provincial, and should be looking to Asia for talent to lead their technology teams, warned Asia Pacific executive search firm Franklin Phillips which focuses on payments, digital and transaction banking. According to...

Westpac took to the stage at FST Media’s Technology and Innovation – The Future of Customer Experience and Business Intelligence conference in Melbourne today to announce the world’s first banking application for account management using augmented reality.  Available in September,...

NAB’s Group Executive of Enterprise Services and Transformation, Lisa Gray will leave the bank to pursue CEO opportunities, amid changes to the banks’ executive team announced today. While some media reports are claiming Thorburn is wielding the axe and others...

Westpac has appointed Dave Curran as Chief Information Officer, one week after Paul Spiteri resigned from holding the position in the interim. Curran joined Westpac earlier this year after 10 years with the Commonwealth Bank (CBA) where he was credited...

Dave Curran has been named as Westpac’s new CIO, he will now sit as part of the Executive team for the Group after Paul Spiteri resigned as interim CIO. Fiona Floyd has left her role as CIO at Suncorp, while the group...

As banks take on the task of managing information through data analytics, creating an integrated digital experience emerged as a key priority in the year ahead, according to Australia’s and New Zealand’s financial services CIOs. On the agenda for the...

Pressure-cooker expectations on banking CIOs to deliver instant results may be the reason Westpac’s technology team has been a revolving door since CTO Jeff Jacobs resigned in 2013, according to financial services analyst firm East & Partners. Westpac’s latest casualty...

Fiona Floyd has left her role as Chief Information Officer at Suncorp Life, as the organisation undergoes an internal restructure. A replacement has yet to be named by the insurance arm of the group. A Suncorp spokesperson confirmed Floyd’s departure,...