7th Annual FST Government New South Wales 2022

With focuses now set on accelerating recovery post-COVID, investing in the future and transforming the state, the NSW Government’s Budget dedication of $2.1 billion for digital investment comes as no surprise. An additional $500 million was also added to the Digital Restart Fund, to continue driving investments in digital technologies and accessibility especially among rural communities whose services have been significantly challenged by the pandemic.

NSW is still looked to as the trailblazer for digital government in Australia, with Service NSW and Cyber Security NSW seen as the ‘gold standard’ for what the country’s eGovernments should be delivering to its citizens. But with the exit of Victor Dominello as the Minister for Customer Service and Digital, many are wondering what could be next in store for NSW on the digital front. Are its digital priorities still customer experience, data and upscaling internal operations? Find out more by joining us at the FST Government New South Wales conference for 2022, where there’ll be the opportunity to hear from thought leaders across NSW’s public sector to explore the Government’s innovation expectations and the progression of its digital transformation initiatives.

Join us where we’ll explore:

• The focus of NSW’s post-COVID recovery response on digital investments and transformation
• The pursuit of ‘digital by default’ to upscale the digital standard for customer experience
• Incorporating data insights and AI for informed decision-making
• The progress in whole-of-government and internal digital transformation initiatives
• Smart cities, building digital-ready infrastructure and using digital to provide better outcomes in the construction sector
• A future-ready cybersecurity strategy that is adaptive, intuitive and automated
• The enhancement of omnichannel services and platform accessibility for all citizens

ATTENDANCE IS STRICTLY FOR PUBLIC SECTOR EMPLOYEES ONLY.