FST Media’s Banking Summit is designed to connect senior leaders at the forefront of financial services innovation and provide unrivalled opportunities for industry leaders to participate in in-depth discussions and interact with their peers, gaining real and actionable insights.
This by-invitation-only event will bring together a selected number of Chiefs, General Managers and Divisional Heads at Australia’s largest banks and financial services organisations to exchange thought leadership on industry trends and emerging technologies that will change the face of the industry in the years to come.
Our unique format intends to nourish face-to-face engagement and communication, with keynote and panel speaking sessions held alongside roundtable breakouts to create an environment conducive to comprehensive discussions around industry updates, best practice case studies, and the implementation and execution of strategies.
Peer-to-peer discussions complement our thought leadership at our summit events by enabling deeper and richer discussions on specific industry insights, seen on stage.
Featured Topics:
- Open Banking
- Cloud Adoption
- Customer Experience and Journey
- AI & ML
- Architecture and Infrastructure
- Digital Transformation
- Data Analytics
- Open APIs
- + more
- How a focus on employee experience can accelerate your digital transformation journey
- Using digital tools to enhance employee engagement, retention and productivity
- Building a culture that's diverse, inclusive and interoperable
- The causes of friction & frustration in the digital experience
- The costs to the business if left unattended
- When and how technology can help
- Data-Driven, Consistent and Personalised CX – Possible?
- Differentiating product and service offerings to increase digital share of wallet
- Regaining ever-waning customer trust
Our peer to peer roundtable discussions enable you to engage with other attendees as they rotate from table to table across 4 rounds.
Each discussion features one of 16 distinct topics and is hosted by a technology expert together with a banking co-host to drive an engaging conversation amongst the participants.
This year's top themes span across CX Transformation, Employee Experience, IT Capabilities, Evolving Technology, Information Governance, AI & ML, and more.
Please scroll down to view the discussion topics
- Tracing Australia’s progress with Open Data initiatives to date – what’s next?
- Consumer awareness around how big data is collected and leveraged in financial services
- Why success today hinges on leveraging data for the right opportunities
- Delivering human-centered experiences that matter
- What digital banking technology trends will shape the future of digital transformation in banking
For banks to stay ahead of the competition they need to gain a better understanding of their customers’ needs. With financial data-driven hyper-personalisation, banks can get to know their customers intimately, deepen their relationship and offer them personalised needs based solutions. During this presentation the team at Personetics will present how their global client base is helping their customers to navigate the cost-of-living crisis whilst winning the battle for deposits. Using case-studies from North America, Europe, Asia Pacific and Australia we will explore how their clients have achieved the following:
- Providing their customers with relevant and timely information through personalised and proactive support
- Facilitated the transition from transactional banking to hyper-personalisation
- Delivered business ROI through Data-Driven Personalisation
- Advanced their strategies in the battle for deposits
Our peer to peer roundtable discussions enable you to engage with other attendees as they rotate from table to table across 4 rounds.
Each discussion features one of 16 distinct topics and is hosted by a technology expert together with a banking co-host to drive an engaging conversation amongst the participants.
This year's top themes span across CX Transformation, Employee Experience, IT Capabilities, Evolving Technology, Information Governance, AI & ML, and more.
Please scroll down to view the discussion topics
Our peer to peer roundtable discussions enable you to engage with other attendees as they rotate from table to table across 4 rounds.
Each discussion features one of 16 distinct topics and is hosted by a technology expert together with a banking co-host to drive an engaging conversation amongst the participants.
This year's top themes span across CX Transformation, Employee Experience, IT Capabilities, Evolving Technology, Information Governance, AI & ML, and more.
Please scroll down to view the discussion topics
- AMP Bank’s journey of implementing a fully digital home loan in less than six months with Nano as its partner
- The role of strategy, design, and delivery principles in enabling fast implementation, and insight into some of the challenges and how they were resolved along the way
- Learnings and insights about progress post-launch and why delivering a superior online digital mortgage experience will always be a work-in-progress
Our peer to peer roundtable discussions enable you to engage with other attendees as they rotate from table to table across 4 rounds.
Each discussion features one of 16 distinct topics and is hosted by a technology expert together with a banking co-host to drive an engaging conversation amongst the participants.
This year's top themes span across CX Transformation, Employee Experience, IT Capabilities, Evolving Technology, Information Governance, AI & ML, and more.
Please scroll down to view the discussion topics
• The KYC Challenge
• What does an automated KYC solution look like?
• Fenergo's views on Perpetual KYC
- Build a modern technology platform
- Modern ways of working, bring DevOps and Agile together at scale
- Empower people through clear framework and autonomy (20% practice time)
- How do you find the right resources – talent or tech - locally?
- Synchronicity with regulators
- Envisioning new ways to serve and engage with customers
- What does the bank of 2030 look like?
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Propelling our Data and Digital Transformation
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What were the key drives for focussing on data simplification
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How did we achieve simplification of so many data stores in such a short time
All speakers and delegates registered for the Who's Who Dinner, kindly gather at the registration desk at 6:00 PM - FST members will usher you to the dinner venue from there.
Please note that delegate attendance is complimentary for the financial services industry only.
Paid tickets are available for service providers to the industry (e.g., solution providers to the banking, insurance & wealth management industry) at the discretion of FST Media. For more information on vendor fees, please contact fsisales@fst.net.au or +61 2 8484 0918.
FST Media reserves the right to decline registration and entry to the event.
By agreeing to the Terms and Conditions for complimentary VIP Registration, you acknowledge that to qualify for that complimentary VIP pass the delegate needs to be currently employed by a Financial Services organisation.
Should you be unable to attend on the day of the conference, a ‘like-for-like’ substitute is welcome to attend in your stead at no extra charge, provided we are informed of the change up to 14 days prior to the conference. Any cancellations made within 14 days of the conference, with no relevant substitute provided, will incur a $150+ GST non-attendance fee. This fee will be used to cover delegate material costs and catering costs incurred by FST Media on submission of delegate numbers to the conference venue.
FST Media will make every effort to ensure that the event and the program will take place as advised. FST Media reserves the right to delete or alter items in the program and will not take financial responsibility for changes that are the result of events beyond its control, including travel and/or accommodation.
FST Media Terms & Conditions and Privacy Policy
By registering for this event you are agreeing to our privacy policy, you consent to the following:
- The use of your personal information for the purposes of providing direct marketing material to you; and
- The disclosure of your personal information to our event partners
- Clause 3 of our Privacy Policy contains further information regarding how we may use your information to provide direct marketing material to you, and how you may opt out of any further material
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