Future of Financial Services, ASEAN 2023

Transforming Finance: Empowering Inclusion, Sustainability, and Innovation
24 October 2023 8:00 am - 4:40 pm

Suntec Convention & Exhibition Centre
  • Days

Complimentary for FSI Executives

FST Media has a proud history of bringing the industry’s thought leaders together to help shape the future of financial services throughout Asia, on the back of a hugely successful event Future of Financial Services, ASEAN event in 2022, we’re delighted to bring you the industry’s leading insights once again in 2023!

This dynamic event will bring together leaders from across the financial services landscape to discuss the impact emerging technologies and strategic innovations are having on banking, insurance, fintechs, wealth and investments institutions.

Key themes:

  • Fintech Revolution: Unleashing Innovation and Collaboration
  • The Future of Digital Money: Unlocking Cross-Border Connectivity
  • Embedded Finance: Transforming Traditional Offerings
  • Building a Thriving Digital Ecosystem: Strategies for Revenue Generation
  • Fueling the Future Workforce: IT Talent in Financial Services
  • Generative AI: Advancements in generative AI, its experimentation in FSI, and the need for guardrails
  • Updating Your Cyber Security Strategy: Responding Effectively to the Evolving Threat Landscape 
Group Chief Information Security Risk Officer
Standard Chartered
Regional Chief Information Officer
Tokio Marine Insurance Group (Asia)
Chief Data Officer Asia
Managing Director, Head of Architecture
Bank of Singapore
Chief Information Security Officer
Hang Seng Bank
Managing Director APAC CISO, Cybersecurity and Technology Risk
State Street
Head of Blockchain & Digital Assets APAC
Chief Information Security Officer
Trust Bank
DWS Group (Deutsche Bank Asset Management)
Managing Director, APAC
Cover Genius
Head of Wealth Platform Adoption - CGW Asia
Head of Digital & Data (Asia & MENA)
HSBC Securities Services
Head of Digital Channels and Experience
Citibank Singapore
Head of Small Commercial, Asia
Chief Technology Officer
Vice President, Commercial for Southeast Asia and South Korea
Iron Mountain
VP Sales Asia Pacific
Cloud CTO
Sourced Group
Director, Pre-Sales
VP Sales, APAC
Master of Ceremonies

Stay tuned for further speaker announcements...

  • Analysing the potential of digital ecosystems – From packaged products to Embedded Insurance
  • 5 Key Technologies for building an Ecosystem foundation
  • Navigating the impact of AI in financial services – Ethics, Accuracy, Bias and the need for Human Intervention
  • Explore practical use cases where Generative AI is enhancing productivity and customer experiences 
  • Understand the essential safeguards and guidelines required to ensure the successful implementation of Generative AI in financial organisations
  • Gain valuable insights from an expert as he delves into Generative AI's transformative impact
  • Addressing the rising tide of cyber crime verse spend
  • Know the value of sustainable risk reduction
  • The future of cyber leadership
  • Rising representation and initiatives to close the gender gap enhance diversity
  • Recommendations for establishing trusted, agile data and analytics, and AI governance practices 
  • How Manulife leverages data to become a data-driven organisation


  • Asset tokenization – look-back of industrial journey
  • Project guardian – objectives, pilots, and long-term goals of the MAS tokenization initiative
  • TradFi path to asset tokenization – navigating challenges and shaping the future 
  • What is the recipe for success to streamline processes and improve efficiency & accuracy
  • Changing your approach to process management
  • Building an automation Centre of Excellence (CoE)
  • Using Digital Leadership to manage disruptions and opportunities brought about by emerging technologies.
  • Identifying key strategies for leveraging digital technologies to enhance customer experiences.
  • Balancing data-driven and human-enabled practices, embedded in strategic, operational, and structural resilience.
  • The impact of sustainable technological investments to create a strong ESG framework?
  • Role of generative AI in the FinServ industry
  • Use cases for FSI customers to leverage AI in driving digital transformation
  • Building an AI-ready IT infrastructure
  • Do customers predominantly buy insurance directly from insurers or via agents/brokers, regardless of their need for personal or commercial protection?
  • Learn how distribution channels and processes are being remodeled through embedded experiences that are convenient, highly personalized and trustworthy
  • Leveraging trust and transaction data to boost ancillary revenue and customer satisfaction through embedded insurance
  • Trends that drive innovation
  • Iron Mountain’s point of view on 2023 banking trends and Impact on retail and commercial banking, and wealth management
  • Accelerate your digital transformation and case study
  • What are the latest technology trends you’re seeing in the Private Banking and Wealth Management industry?
  • How critical is it to have a good banking technology architecture?
  • What is some of the latest Gen AI use cases you see in the banking industry?


  • Go behind the scenes of how personalised, compliant and omnichannel customer communications (CCM) are constructed with enterprise use cases from Asia Pacific
  • Customers hate forms! Learn why automating the forms experience will provide dividends to your share of wallet and customer retention.
  • Explore how AI is augmenting the communication process to help deliver the missing CX puzzle piece
  • An interactive simulation around taking timely decisions on digitisation investments in a financial services organisation
  • Insights around how to operationalise data powered digitisation journeys as COOs
  • Highlights select internal and external factors that come into play during the tech expense line management
  • Mastering organisational-wide security initiatives such as risk management, penetration testing, application security and DevSecOps to drive business value  
  • Collaborating and influencing your leadership team to enhance cyber resilience within the FSI  
  • Navigating the evolving threat landscape by embarking on invincible cyber security risk management

Please note that delegate attendance is complimentary for the financial services industry only.

Paid tickets are available for service providers to the industry (e.g., solution providers to the banking, insurance & wealth management industry) at the discretion of FST Media. For more information on vendor fees, please contact fsisales@fst.net.au or +61 2 8484 0918.

FST Media reserves the right to decline registration and entry to the event.

By agreeing to the Terms and Conditions for complimentary VIP Registration, you acknowledge that to qualify for that complimentary VIP pass the delegate needs to be currently employed by a Financial Services organisation.

Should you be unable to attend on the day of the conference, a ‘like-for-like’ substitute is welcome to attend in your stead at no extra charge, provided we are informed of the change up to 14 days prior to the conference. Any cancellations made within 14 days of the conference, with no relevant substitute provided, will incur a $150+ GST non-attendance fee. This fee will be used to cover delegate material costs and catering costs incurred by FST Media on submission of delegate numbers to the conference venue.

FST Media will make every effort to ensure that the event and the program will take place as advised. FST Media reserves the right to delete or alter items in the program and will not take financial responsibility for changes that are the result of events beyond its control, including travel and/or accommodation.

FST Media Terms & Conditions and Privacy Policy

By registering for this event you are agreeing to our privacy policy, you consent to the following:

  • The use of your personal information for the purposes of providing direct marketing material to you; and
  • The disclosure of your personal information to our event partners
  • Clause 3 of our Privacy Policy contains further information regarding how we may use your information to provide direct marketing material to you, and how you may opt out of any further material
For event and marketing enquiries:
Jessica Cozanitis
Marketing Executive
T: +61 401 422 928
For sponsorship enquiries:
Brigitte Guerin
Commercial Director
T: +61 417 678 632
To participate as a speaker:
Murali Ramesh
Production Director
T: +61 2 8484 0904