Future of Financial Services, New Zealand 2022

23 June 2022 8:30 am - 5:30 pm

Cordis, Auckland
  • Days

Complimentary for FSI Executives

Advancing Digitally to Simplify & Modernise Financial Services in New Zealand

New Zealand’s leading forum for all things technology and digital innovation in financial services, the Future of Financial Services, New Zealand conference is back and raring to go in 2022.

FST is proud to bring together the region’s most renowned thought leaders and executives to explore the tech trends shaping NZ’s financial services sector, especially off the back of the COVID-19 pandemic. Joined by experts in IT, retail banking, digital, customer experience, data, payments and platforms, our annual conference investigates the innovation in artificial intelligence (AI) set to empower the NZ industry and continue the trajectory of connectivity and building bigger and better financial ecosystems.

Our New Zealand conference will take place in Auckland on Thursday, 23 June and serves as the dedicated hub for industry collaboration and the perfect platform for solutions providers to connect and interact with NZ’s chief financial organisations. FST is proud to deliver NZ’s favourite tech-specialist event for financial services.

Featured Topics:

  • Digital transformation
  • Payments Revolution
  • Customer Experience (CX)
  • Cloud Transformation
  • Robotic Process Automation (RPA)
  • Artificial Intelligence (AI) and Machine Learning (ML)
  • Data analytics
  • Open Banking

Future of Security, New Zealand

Exclusive for this year will be the Future of Security ½ day event delivering on the growing need for cyber resilience in New Zealand.

Featured Topics:

  • Endpoint security
  • Open Banking and data security
  • Digital identity and access management
  • Threat intelligence and management
  • Breach detection and prevention
  • Mobility and device security
  • Cloud security
  • Data protection and information governance
  • Cybersecurity and resilience
  • DevSecOps
  • SOC innovations

View 2022 Future of Security, New Zealand Event Page

Chief Data Officer
Westpac New Zealand
Chief Technology Officer
ASB Bank
Industry Expert
Former Chief Digital Officer, Southern Cross Health Society
Chief Digital & Technology Officer & CX/ UX Research & Design
GM Retail Operations and Performance
General Manager Technology
TSB New Zealand
Chief Technology Officer
The Co-operative Bank
Head of Open Banking
Chief Customer & Digital Officer
Head of Information Security
General Manager Customer Experience, Funds Management
Chief Executive Officer
Payments New Zealand
Co-Founder & CEO
Conference MC
Moderator and Facilitator
CIAM Specialist
Country Manager NZ
Vice President and General Manager
Smart Communications
APJ Director of Engineering - Emerging Technologies
Pure Storage
Former player
All Blacks
  • Helping a 161-year-old bank modernise from the inside out
  • Thriving in a covid affecting talent market
  • How is data underpinning Westpac New Zealand’s future?

Cyber attacks, ransomware, identity-based security, and digital transformation are hot topics for information security teams today. The financial services industry (like many others) has had to aggressively pivot in the last year as workforces and business practices accelerated their adoption of digital services.


Zero Trust security plays a big role in how leading organisations respond to these changing technology conditions.


Okta, a leading independent provider of identity-based security, recently published an annual report that studied market factors for Zero Trust security initiatives—including how financial services organizations are ramping up their strategies.


In this session, you’ll see the biggest takeaways from the report for financial services organisations, including:

  • How the pandemic fueled Zero Trust prioritisation
  • How Zero Trust adoption dramatically accelerated over the past year
  • Why identity is the new perimeter, and why organisations must secure and protect their people, devices, and data



  • How can we leverage technology to boost business growth, innovation, and recovery?
  • Strengthening data and digital capabilities to empower and benefit customers
  • How can NZ financial services leverage digital technology to retain consumer trust and increase brand loyalty?
  • How to reduce IT complexity by taking an enterprise view of customer communications, from on-demand agreements and servicing correspondence to statements and reports 
  • Why and how are banks, lenders, insurers, and wealth funds shifting from on-premises solutions to secure cloud platforms, reducing hardware costs and gaining flexibility  
  • Where are banks, lenders, insurers, and wealth funds investing to build a communications strategies designed to build trust and loyalty among the next generation of customers  
  • How financial services organisations are eliminating traditional forms, using interactive, data-powered digital interviews to speed up turnaround time and fuel RPA (Robotic Process Automation) initiatives  


• Unpacking the digitisation journey at TSB Bank post COVID-19 • Unlocking the benefits of cloud technology within your organisation • Change management strategies for significant digital transformation

  • Mitigating top challenges financial organisations are faced with when running containerised data services in production 
  • Data protection and security for mission critical microservices  
  • Examining global case studies 
  • The importance of balancing good customer experience with strong authentication
  • Global observations
  • Risks of only using SMS
  • Enhancing the Authentication experience
  • Which technologies are shaping the future of payments?
  • How can the industry come together to facilitate open banking and the digital economy
  • Global and local trends that will influence New Zealand’s payments ecosystem


  • Maturing, simplifying and modernising your banking CX transformation
  • Reducing time to market – capitalising on new customer insights effectively
  • What makes the benchmark of CX success by 2030?
  • Leveraging the power of the cloud 
  • Unlocking BaaS and Fintech Ecosystems


  • Tracing NZ’s progress with Open Data initiatives to date – what’s next?
  • Getting APIs, data privacy and consent right – gearing up for Open Banking success
  • Why success today hinges on leveraging data for the right opportunities, the right way


Threats are becoming more sophisticated, making detecting and responding increasingly more difficult in today’s complex environments. Could a mesh approach to security be the way to address people, process, and technology in your digital transformation strategy?

Learn how you can prepare for the future while maintaining control over your attack surface by:

  • Reducing operation complexity, while ensuring compliance
  • Closing security gaps and blind spots more effectively and affordably
  • Enabling a more agile response to security, and digital expansion       
  • What are the critical skills and collaboration tools required for future success?
  • Exploring the potential for technology to exponentially improve enterprise efficiency
  • How will technology, business & people transform to shape the future of work?
  • How can we insulate our businesses and our people from an uncertain future?

We are currently in the middle of an explosion of digital information. Today, people expect access to applications and data, from anywhere, at any time, and on any device. But with so much information to monitor, how will you ensure a high level of security for your company?

In this session, Vijay Chaudhari, Saviynt’s Team Lead, Solutions Engineering, talks about protecting your people, data, and infrastructure in today’s rapidly accelerating digital landscape through Zero Trust. 

Come to learn more about:

  • The benefits of automation and machine learning – and how they can keep access secure
  • The importance of continuous identity monitoring in risk detection
  • The tenets of Zero Trust and the importance of establishing the right mindset
  • Zero Trust adoption tips and how Saviynt can kickstart your journey
  • Which emerging threats are of greatest concern and how to prepare your business?
  • Which emerging tools, technologies and techniques helping to protect Air New Zealand and it’s customer’s data?
  • Upskilling front line staff to detect and mitigate threats
To participate as a speaker:
Aron Kunaseelan
Chief Operating Officer
T: +61 423 631 461
For sponsorship enquiries:
Brigitte Guerin
Commercial Director
T: +61 417 678 632