Transforming Insurance: Innovation, Sustainability, and Resilience in a Digital Era
FST Media’s Insurance Summit brings senior leaders together to discuss business strategies and technologies that enable agility, drive business growth and engage customers now and in the future.
This exclusive by-invitation-only will gather 100+ Chiefs, General Managers and Divisional Heads from Australia’s leading insurers to explore what ongoing innovation means for the future of insurance. Delegates are carefully selected through an invitation-only process, restricting attendees to key decision-makers and influencers.
Our unique format intends to nourish face-to-face engagement and communication, with keynote and panel speaking sessions held alongside roundtable breakouts to create an environment conducive to comprehensive discussions around industry updates, best practice case studies, and the implementation and execution of strategies.
Peer-to-peer discussions complement our thought leadership at our Summit Events by enabling deeper and richer discussions on specific industry insights, seen on stage.
Featured Topics:
- Data Analytics
- Customer Insights
- Artificial Intelligence
- Cloud-First Strategies
- Claims Innovation
- Automation and Machine Learning in Practice
- And much more
Stay tuned for further speaker announcements...
- Leveraging CX as a Catalyst
- Strategy for Success
- From NPS to Delightful Experiences
Our peer-to-peer roundtable discussions enable you to engage with other attendees as they rotate from table to table.
Each discussion features one of 8 distinct topics and is hosted by a technology expert together with a FSI co-host to drive an engaging conversation amongst the participants.
This year's top themes span across Payment Innovation, Data Analytics, Insurance Underwriting, AI/ ML, Intelligent Automation, and Risks.
Refer below for Topics
Our peer-to-peer roundtable discussions enable you to engage with other attendees as they rotate from table to table.
Each discussion features one of 8 distinct topics and is hosted by a technology expert together with a FSI co-host to drive an engaging conversation amongst the participants.
This year's top themes span across Payment Innovation, Data Analytics, Insurance Underwriting, AI/ ML, Intelligent Automation, and Risks.
Refer below for Topics
- Understanding the impact of emerging technologies on insurance underwriting.
- Leveraging data analytics and artificial intelligence for more accurate risk assessment.
- Adapting underwriting practices to the evolving digital landscape and customer expectations.
- Transitioning insurance focus from financial protection to harm prevention.
- Innovating insurance distribution methods for customer accessibility.
- Leveraging specialist data and AI for smarter risk management in insurtech.
Our peer-to-peer roundtable discussions enable you to engage with other attendees as they rotate from table to table.
Each discussion features one of 8 distinct topics and is hosted by a technology expert together with a FSI co-host to drive an engaging conversation amongst the participants.
This year's top themes span across Payment Innovation, Data Analytics, Insurance Underwriting, AI/ ML, Intelligent Automation, and Risks.
Refer below for Topics
Our peer-to-peer roundtable discussions enable you to engage with other attendees as they rotate from table to table.
Each discussion features one of 8 distinct topics and is hosted by a technology expert together with a FSI co-host to drive an engaging conversation amongst the participants.
This year's top themes span across Payment Innovation, Data Analytics, Insurance Underwriting, AI/ ML, Intelligent Automation, and Risks.
Refer below for Topics
• Embracing Technological Disruption: Harnessing the power of Generative AI to drive innovation and efficiency in insurance operations.
• Customer-Centric Leadership: Strategies for creating personalized and seamless experiences to meet evolving claims processing and customer expectations in the digital age.
• ESG and Sustainable Leadership: Exploring the role of environmental, social, and governance factors in shaping insurance industry practices and driving sustainable growth.
• Enhancing Employee Engagement: Providing a positive and inclusive workplace culture for employee engagement, growth, and development to drive business success.
- Exploring how the nuances of insurance ecosystems influence the design and delivery of digital transformation
- Considerations for driving digital transformation alongside the day-to-day delivery pressures of the insurance industry
- Cultivating a Culture of Transformation and Building Capability: Significance of fostering an organisational culture that embraces change and capabilities to drive successful digital transformations
• Building an Agile IT Infrastructure for supporting AI and Data-Driven Insurance Transformation: Key Considerations and Challenges
• Addressing Key Challenges in Data Governance, Privacy, and Security for successful AI implementation in Insurance
• Overcoming Challenges in Data Collection, Processing, and Management for successful Implementation of Business Solutions
• Redefining Insurance Business Models and Strategies for the Digital Age: Opportunities and Challenges



Please note that delegate attendance is complimentary for the financial services industry only.
Paid tickets are available for service providers to the industry (e.g., solution providers to the banking, insurance & wealth management industry) at the discretion of FST Media. For more information on vendor fees, please contact fsisales@fst.net.au or +61 2 8484 0918.
FST Media reserves the right to decline registration and entry to the event.
By agreeing to the Terms and Conditions for complimentary VIP Registration, you acknowledge that to qualify for that complimentary VIP pass the delegate needs to be currently employed by a Financial Services organisation.
Should you be unable to attend on the day of the conference, a ‘like-for-like’ substitute is welcome to attend in your stead at no extra charge, provided we are informed of the change up to 14 days prior to the conference. Any cancellations made within 14 days of the conference, with no relevant substitute provided, will incur a $150+ GST non-attendance fee. This fee will be used to cover delegate material costs and catering costs incurred by FST Media on submission of delegate numbers to the conference venue.
FST Media will make every effort to ensure that the event and the program will take place as advised. FST Media reserves the right to delete or alter items in the program and will not take financial responsibility for changes that are the result of events beyond its control, including travel and/or accommodation.
FST Media Terms & Conditions and Privacy Policy
By registering for this event you are agreeing to our privacy policy, you consent to the following:
- The use of your personal information for the purposes of providing direct marketing material to you; and
- The disclosure of your personal information to our event partners
- Clause 3 of our Privacy Policy contains further information regarding how we may use your information to provide direct marketing material to you, and how you may opt out of any further material