Insurance Summit, Sydney 2023

7 September 2023 8:30 am - 5:30 pm
Four Seasons Hotel Sydney
About the Event

Transforming Insurance: Innovation, Sustainability, and Resilience in a Digital Era

FST Media’s Insurance Summit brings senior leaders together to discuss business strategies and technologies that enable agility, drive business growth and engage customers now and in the future.

This exclusive by-invitation-only will gather 100+ Chiefs, General Managers and Divisional Heads from Australia’s leading insurers to explore what ongoing innovation means for the future of insurance. Delegates are carefully selected through an invitation-only process, restricting attendees to key decision-makers and influencers.

Our unique format intends to nourish face-to-face engagement and communication, with keynote and panel speaking sessions held alongside roundtable breakouts to create an environment conducive to comprehensive discussions around industry updates, best practice case studies, and the implementation and execution of strategies.

Peer-to-peer discussions complement our thought leadership at our Summit Events by enabling deeper and richer discussions on specific industry insights, seen on stage.

Featured Topics:

  • Data Analytics
  • Customer Insights
  • Artificial Intelligence
  • Cloud-First Strategies
  • Claims Innovation
  • Automation and Machine Learning in Practice
  • And much more
Speakers
Insurance Executive
Chief Underwriting Officer
Zurich Financial Services
General Manager Data Office
Allianz Australia
Executive General Manager - Group Customer Advocate
Suncorp Group
Chief Customer Officer
NTI
General Manager - Technology and Digital
Tokio Marine Group
Chief Technology Officer
Blue Zebra
Head of Data Platforms, Credit Risk
Westpac Group
Head of Engineering and Solutions Architect
Integrity Life
CEO
Insurtech Australia
EM - Enterprise Architecture and Governance
IAG
Regional Lead, Customer Operations - APAC
Cover Genius
Field CFO
Alteryx ANZ
Enterprise Account Director
Alteryx
Enterprise Account Executive - Insurance
Appian Corporation
Head of Insurance BD, ANZ
Amazon Web Services
Head of Strategy, Financial Services
Amazon Web Services
Regional Director - Financial Services
ServiceNow
Sales Director, Asia Pacific
Hyland
Senior Advisory Solution Consultant
ServiceNow
Vice President, Industry Acceleration, Insurance
Endava
Head of Google Cloud, APAC
Endava
Head of Financial Servcies
DB Results
Crew Lead, Integration and Technology
Resolution Life
Enterprise Sales Manager
Adyen
Agenda

Our peer-to-peer roundtable discussions enable you to engage with other attendees as they rotate from table to table.

Each discussion features one of 8 distinct topics and is hosted by a technology expert together with a FSI co-host to drive an engaging conversation amongst the participants.

This year's top themes span across Payment Innovation, Data Analytics, Insurance Underwriting, AI/ ML, Intelligent Automation, and Risks.

Refer below for Topics

Our peer-to-peer roundtable discussions enable you to engage with other attendees as they rotate from table to table.

Each discussion features one of 8 distinct topics and is hosted by a technology expert together with a FSI co-host to drive an engaging conversation amongst the participants.

This year's top themes span across Payment Innovation, Data Analytics, Insurance Underwriting, AI/ ML, Intelligent Automation, and Risks.

Refer below for Topics

  • Understanding the impact of emerging technologies on insurance underwriting.
  • Leveraging data analytics and artificial intelligence for more accurate risk assessment.
  • Adapting underwriting practices to the evolving digital landscape and customer expectations.
  • Transitioning insurance focus from financial protection to harm prevention.
  • Innovating insurance distribution methods for customer accessibility.
  • Leveraging specialist data and AI for smarter risk management in insurtech.

Our peer-to-peer roundtable discussions enable you to engage with other attendees as they rotate from table to table.

Each discussion features one of 8 distinct topics and is hosted by a technology expert together with a FSI co-host to drive an engaging conversation amongst the participants.

This year's top themes span across Payment Innovation, Data Analytics, Insurance Underwriting, AI/ ML, Intelligent Automation, and Risks.

Refer below for Topics

Our peer-to-peer roundtable discussions enable you to engage with other attendees as they rotate from table to table.

Each discussion features one of 8 distinct topics and is hosted by a technology expert together with a FSI co-host to drive an engaging conversation amongst the participants.

This year's top themes span across Payment Innovation, Data Analytics, Insurance Underwriting, AI/ ML, Intelligent Automation, and Risks.

Refer below for Topics

• Embracing Technological Disruption: Harnessing the power of Generative AI to drive innovation and efficiency in insurance operations.

• Customer-Centric Leadership: Strategies for creating personalized and seamless experiences to meet evolving claims processing and customer expectations in the digital age.

• ESG and Sustainable Leadership: Exploring the role of environmental, social, and governance factors in shaping insurance industry practices and driving sustainable growth.

• Enhancing Employee Engagement: Providing a positive and inclusive workplace culture for employee engagement, growth, and development to drive business success.

  • Exploring how the nuances of insurance ecosystems influence the design and delivery of digital transformation
  • Considerations for driving digital transformation alongside the day-to-day delivery pressures of the insurance industry
  • Cultivating a Culture of Transformation and Building Capability: Significance of fostering an organisational culture that embraces change and capabilities to drive successful digital transformations

• Building an Agile IT Infrastructure for supporting AI and Data-Driven Insurance Transformation: Key Considerations and Challenges

• Addressing Key Challenges in Data Governance, Privacy, and Security for successful AI implementation in Insurance

• Overcoming Challenges in Data Collection, Processing, and Management for successful Implementation of Business Solutions

• Redefining Insurance Business Models and Strategies for the Digital Age: Opportunities and Challenges

Peer-to-Peer Discussions
  • Discover how cutting-edge innovations are reshaping the insurance landscape and gain valuable strategies to navigate the digital age successfully.
  • Adapting and excelling in a rapidly evolving business environment, with a focus on optimizing payments and customer interactions for a seamless experience.

Despite the growing significance of data and analytics across today’s enterprise, an alarmingly high percentage of companies have failed in building an enterprise-wide culture of analytics.

  • What does a culture of analytics entail?
  • What are the main challenges on the path towards a culture of analytics in the insurance sector?
  • How can we solve them?

  • Strategies for accelerating efficiency and driving growth to gain a competitive edge.
  • How emerging technologies such as AI, machine learning and robotic process automation can streamline and speed up underwriting workflows.
  • How leveraging automation expedites manual processes, reduces paperwork, enhances accuracy, enables underwriters to focus on higher-value tasks and enrich the customer experience.

  • Learn how generative AI is transforming the insurance sector, providing tools to reinvent customer experience, drive product innovation, automate business processes and automatically surface insights into market and customer sentiment
  • How to effectively harness data to automate and personalise experiences.

  • Challenges currently facing the insurance landscape, such as dated technology, lack of subject matter experts and more.
  • Strategies to modernise technology platforms using low code, showcasing the successful project delivery and implementation of a new Policy Administration System for Resolution Life Australia
  • What the future holds for the next generation of Insurance technology platforms

  • Explore the transformative impact of AI and Generative AI on the insurance industry
  • Gain valuable insights and practical advice from Endava’s extensive track record of working with 45+ Insurance customers globally

  • Ensuring Comprehensive Data Inventory: Identifying, Categorizing, and Tracking Sensitive Information
  • Implementing Robust Security Measures: Safeguarding Data Integrity, Access Control, and Encryption

  • Improving operational efficiency and automate processes that create customer friction
  • How to prioritise investment decisions to enable customer centric systems
  • Striking the balance between self-service and human contact in critical decision-making processes

Contact Us
For sponsorship enquiries:
Hugh Fitzpatrick
Sales Manager
T: +61 467 193 413
For event and marketing enquiries:
Jessica Cozanitis
Marketing Executive
T: +61 401 422 928