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Case study: Multi-channel Delivery

20/01/2015
Customer Experience

Banks often talk about improving their customer relationships but the National Australia Bank has delivered.

Things to consider when creating an efficient datacentre, server and telco room

08/01/2015
Customer Data

A number of factors are driving the need to examine a business’ data centre efficiency. IT infrastructure and operational activities are directly impacting an organisation’s business processes more than ever before.

Information Governance is Good Business

08/01/2015
Business Processes

OpenText Enterprise Information Management (EIM) White Paper Series is a set of publications from OpenText™ on the topic of Enterprise Information Management.

Large Bank Ensures Regulatory Compliance

09/12/2014
Enterprise Information Management

Financial institutions like SMBC have been challenged with meeting increasingly stringent regulatory requirements designed to protect investors and ensure financial stability, accountability, and transparency. Customer data and management needs to meet such requirements.

Modern Threats Need Modern Threat Prevention

02/12/2014
Security

The desire to prevent threats from viruses, bots and software vulnerabilities creates a need for a solution that can mitigate multiple threats all at once. A unified approach is needed to provide effective coverage and ease the work of the IT security team.

Detecting Insider Threats: How Splunk Software is Used to Safeguard Financial Data

26/11/2014
Security

Financial institutions increasingly rely on outside contractors to program and maintain applications, manage projects, and perform analyses and assessments. Unfortunately, whether intentionally or not, these contract employees can pose a serious insider threat.

Magic Quadrant for Data Warehouse Database Management Systems

27/10/2014
Customer Data

Many of today’s top financial service firms rely on Cloudera to create enterprise data hubs that combine large volumes of diverse and detailed data, allowing them to ask bigger questions that drive competitive advantage in several key business applications.

Financial Services Insights – Who Owns the Customer Experience?

09/10/2014
Customer Experience

FST Media conducted an in-depth survey of 53 Australian CMOs and IT decision makers in financial services organisations across Australia on behalf of Sitecore. Tech Research Asia (TRA) was commissioned to analyse and write this report.

Addressing Fraud and Privacy Issues in Hadoop for the Financial Services Industry

30/09/2014
Security

Download this complimentary paper, Addressing Fraud and Privacy Issues in Hadoop for the Financial Services Industry, to learn: • Best practices for achieving performance, reliability and protection of sensitive data in Hadoop deployments • Innovative capabilities to help you meet regulatory comp

Hadoop Buyer's Guide

04/09/2014
Business Intelligence

This Buyer's Guide presents a series of guidelines that you can use when searching for the essential Hadoop infrastructure that will be sustaining your organisation for years to come.

QSuper Creates Strategic Case Study Management Platform with OpenText

17/07/2014
Business Processes

QSuper is one of Australia's largest superannuation funds, servicing current and former Queensland Government employees and related entity workers and their spouses. The company employs almost 800 staff and manages more than $36 billion in funds for over 540,000 members.

Accelerating Speed-to-Market - Best Practices in Product Documentation Management

24/06/2014
Business Processes

Learn how to streamline the Product and PDS documentation process to better support strategic business goals. Capitalise on the opportunity to improve current processes and apply new techniques to achieve a 30 to 50% cost reduction.

EAGLE-i helps to ensure critical fire information is delivered

11/06/2014
Productivity

REMASYS EAGLE-i was selected to provide comprehensive monitoring of the FireReady mobile application.