White Papers

White Papers

  • Parul M
  • 8 July 2022
A how-to guide for banks to redefine customer experience, elevate employee satisfaction, and boost the bottom line. Banks have been investing in automation for years, seeing it as a step on the path to digital transformation. The aim is to...
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  • Parul M
  • 30 June 2022
Delivering smarter solutions for happier citizens: Making everything possible with data. Overcome  your challenges to become truly digital-first. Through our platform and advanced capabilities, we’ll help you: Grow knowledge capital and skills Manage high volumes and velocity of complex data...
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  • Parul M
  • 28 June 2022
What are the essential ingredients for successful safe, smart spaces strategies that improve the lives of today’s digitally immersed citizens? Read our whitepaper to find out how Splunk can help councils: Build a foundation for smarter, safer, healthier citizen spaces...
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  • Larissa Mahony
  • 13 May 2022
Without consistent sharing of quality cyber threat intelligence data, governments will lack the knowledge and know-how to buttress their enterprise networks against a rising tide of threat actors, with attackers considered far better at collaborative action than defenders, according to...
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  • Larissa Mahony
  • 2 May 2022
The middle office plays a vital role in financial institutions. It manages processes such as loan, cards and payments operations and servicing, underwriting, dispute, credit risk, treasury services, and calculates profits and losses. However, in many cases the middle office...
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  • Larissa Mahony
  • 1 April 2022
It’s harder than ever to win— and keep—banking customers. Fintech has blurred the traditional boundaries of the banking world, with new competitors constantly chipping away at market share and re-shaping expectations. It seems everyone is clamoring for a banking niche—from...
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  • Larissa Mahony
  • 18 March 2022
Looking beyond the front office to transform experiences Massive change has been underway for some time across the industry. Fintechs disrupted tradition, introducing consumers to new ways to get the services they need. They taught the industry that access does...
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  • Larissa Mahony
  • 12 February 2022
Without the ability to leverage near-real-time data sourced from multiple government agencies, Australia’s federal and state authorities would have struggled to enact the swift policy changes necessary to keep citizens and businesses afloat during the Covid crisis, according to senior...
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  • Larissa Mahony
  • 20 January 2022
Just like in business, government agencies need to provide citizens with fast, easy, digital-first interactions that match the experiences they expect in the consumer world. The past 18 months have amplified the need to move a great part of customer...
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  • Larissa Mahony
  • 19 January 2022
For the financial services industry, the transformation to digital and increased focus on data is already underway. Over the next 10 years, industry participants expect even bigger changes in the banking world, which is currently in the midst of a...
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  • Larissa Mahony
  • 8 November 2021
If one thing has become clear in recent times, it’s that people — both customers and employees — matter. Whether it’s equipping your employees with the tools they need to do their job efficiently and safely, or giving customers incredible...
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  • Larissa Mahony
  • 14 October 2021
Validate your maturity level and stay in front of regulatory compliance with Qualys Qualys enables you to analyse threats and misconfigurations in real-time, which helps you validate your compliance with the Australian Cyber Security Centre (ACSC) Essential Eight at the...
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  • Larissa Mahony
  • 14 October 2021
Unique Opportunities for the Banking and Financial Services Industry The world has changed. Financial markets and the banking industry must change as well. Yet, this new world also produces tremendous opportunity—and you can adapt, thrive, and grow, meeting the ongoing...
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  • Larissa Mahony
  • 29 September 2021
A report from Kapronasia in collaboration with Equinix that looks specifically at the challenges constraining the greater take-up of open banking and argues that while a global prescriptive framework may not be the answer, a universal set of guidelines and...
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  • Larissa Mahony
  • 31 August 2021
How a more automated approach to risk management can transform banks’ performance, during the pandemic and beyond Emerging technologies are transforming every aspect of financial services, and COVID-19 has only accelerated banks’ implementation of their digitalisation ambitions. From the way...
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