Executive Columns

In an era where technology and innovation are reshaping the public sector, the Digital Transformation Agency (DTA) plays a crucial role in driving the Australian Government’s digital agenda. With a focus on enhancing service delivery through effective digital policies and...

Whole-of-government digital transformation has undeniably reached a turning point. An almost unprecedented level of consultation papers, policy developments, frameworks, pilots, inquiries, committees and legislation proposals have been completed or commenced recently to support all levels of government in their navigation...

As the world braces for a second quantum revolution, New Zealand stands at the forefront of this global shift, thanks to the groundbreaking work of the Dodd-Walls Centre for Photonic and Quantum Technologies. Under the leadership of Professor Frédérique Vanholsbeeck,...

The Australian Banking Association (ABA) report has been at the forefront of recent discussions surrounding the Consumer Data Right (CDR), shaping perceptions and sparking debate. However, beneath its surface lies a series of mistruths that demand closer scrutiny. The report...

“For small Australian businesses, navigating the dynamic digital risk landscape is like navigating a small boat setting sail in a vast sea,” writes Sam Weaver, general manager at Coalition Australia, an emerging player in Australian burgeoning cyber insurance sector. Much...

Australian Government can now leverage modern Identity solutions. Okta, Inc. (NASDAQ: OKTA), the leading independent Identity partner, announced it has completed an Information Security Registered Assessors Program (IRAP) assessment and has been assessed to the Protected level.

By Julie Bolan, Head of Payments APAC, Swift Cross-border payments have come a long way over the last couple of years, with their speed evolving to become quickly actioned transactions that can be monitored with complete transparency on where they...

“Partnerships between superannuation funds and life insurers are essential to bringing together the right people, skills, and expertise to deliver exceptional experiences and create shared value for the fund, insurer and the members they serve,” writes Dan Taylor, General Manager...

The future of banking will not be created by throwing a digital facade on the tired and old incumbent model, writes Steve Weston, Volt Bank Founder and Chief Executive. In fact, it won’t even be created within any single retail...

To create a successful digital modernisation roadmap, it is vital you know where you are going before you start your journey. A structured approach means your roadmap for digital modernisation will navigate any obstacles and ultimately exceed your business’s goals....

The Greek philosopher Heraclitus is famously quoted as saying, ‘change is the only reality in nature’. In today’s fast-paced world, change is taking place in every aspect of our lives. This is particularly true of our mental health, which in...

The banking response to Covid-19 was a triumph in many ways, with institutions innovating at pace and executing with incredible agility to help retail and small business customers in a time of need. But the pandemic did take a toll...

Insurance is complicated. It’s underpinned by cumbersome legacy technology, complex paths to market (be it through brokers, private customers or business customers), tight regulations, and a reasonably high customer churn rate. Although these challenges are present across the industry, some...

The modern workplace is increasingly flexible, collaborative and dynamic, and new technologies afford us the opportunity to collaborate and communicate effectively while working from home. However, for many employers and workers, that parity between effectiveness in an office environment versus...

Venerable technology leader and banking industry veteran Paul Cazaz reveals why human-centred leadership is as much about your employees as it is your customers, and how a simple, everyday question can prove a make or break for staff morale. Leadership...