Future of Queensland Government Summit 2024

• What are the key performance indicators (KPIs) used to measure the effectiveness of the AI?
• How user-friendly is the AI interaction for end-users and are there any potential barriers to user adoption?
• What measures are in place to ensure fairness, transparency, and accountability in AI decision-making?
• What ongoing maintenance or updates are required to sustain the AI system?

• Opportunities for Innovation: Discuss the various applications of P2P data sharing in different domains and explore how P2P networks can foster innovation and create new opportunities for decentralized data exchange.
• Privacy Concerns and Data Security: Examine the privacy implications of P2P data sharing and discuss strategies for mitigating these risks and enhancing data security in P2P networks.
• Empowering Users: Explore strategies for empowering individuals to assert control over their data in P2P networks, including transparency, data literacy, and user-centric design principles. Discuss the role of education and advocacy in promoting responsible data-sharing practices among users.

• How do participants identify and evaluate risks associated with engaging SMEs in government procurement?
• Exploring innovative approaches or frameworks for managing uncertainty and fostering successful collaborations.
• The importance of establishing clear expectations, performance metrics, and accountability mechanisms.

• Bolster security and reduce data risk caused by credential abuse.
• Where do security and friction(less) unite in User Experience?
• How can the government do more to embrace Identity as a strategic pillar?

How to get the most out of your investment in technology.

• Understand the different types of value generated from cloud investment, and how to realise it.
• How to get buy-in from, and the importance of Executive Sponsorship in the Cloud management journey.
• Understand the key elements of Cloud FinOps to drive strong financial governance on Cloud expenditure.

• What features constitute an ideal citizen-centric self-service platform, ensuring ease of use and accessibility?
• How can we measure and enhance user experience to optimize engagement and satisfaction?
• Which technological advancements and crucial IT systems are fundamental in bolstering citizen self-service capabilities, and how do they drive efficiency gains and facilitate a significant return on investment?

• What is the current state of digital inclusion in Queensland, particularly in regional and rural areas?
• How are digital skilling approaches being implemented in Queensland and what gaps exist?
• What are the key priorities for developing digital capabilities among Queenslanders to ensure sustainable development across various sectors and populations?

• Data sharing and the Public Sector.
• Data sharing as a multi-faceted risk.
• How to simplify MoG changes.
• Ensure the security and resilience of the infrastructure.

• Connectivity – What specific scenarios or situations are there whereby Government agencies can benefit from bandwidth scalability? How can this be beneficial? How does network infrastructure play a part in your decision-making?
• Beyond the Cloud / Exploring Innovation – How can AI and cloud adoption help enhance the end-user experience? How can government agencies utilise technology to support a growing population?
• Automation and Self-Management – What are the current pain points with telco services that the addition of automation or self-management capability could help alleviate in the Government sector?

• Examining Key Policies Shaping Data Utilization for Sustainable Change
• Identifying Barriers to Effective Data Implementation in Policy and Industry
• Exploring Opportunities for Collaboration Among Industry, Policymakers, and Researchers in Driving Positive Change through Data Insights

• In what ways can AI tools streamline processes for improved productivity?
• In what ways do AI tools complement human skills, making tasks more manageable?
• Can you identify low-hanging fruits where AI tools can be easily implemented for immediate impact?

• What is Post-Quantum Cryptography (PQC)?
• Why is it so important to prepare?
• How is your quantum-readiness roadmap for implementation of the post-quantum cryptographic (PQC) standards?

• Integrate well-being features into digital services to foster a supportive and balanced work environment.
• Tailor digital services that align with individual employee needs and preferences.
• Future-proof the organization by investing in technologies that not only drive innovation but also enhance employee satisfaction, leading to higher retention rates and productivity.

• How can we effectively leverage AI to understand individual or organisational characteristics to deliver better customer service?
• What are the benefits of a single customer view from structured, unstructured and semi-structured enterprise content?
• How do you approach the barriers to AI adoption?

• What first responder, government worker, and community member connectivity issues arise in natural disasters (pre-, during and recovery phases)?
• What are the current telecommunication technology gaps in keeping people and staff connected and able to access government systems and services when needed?
• Where do the commercials for standard carrier obligations not meet government or community expectations?

Microsoft Office 365 has become the de facto standard productivity suite for Government departments in Australia. Enabled through a cloud platform of software apps that increase collaboration and communication throughout their organisation.

However, as departments move to cloud-based applications, such as Office 365, they require a different approach to security and compliance of corporate data. During this roundtable, we will discuss:

• Key challenges associated to securing data in office 365.
• Disruption & risks of the hybrid workforce accessing Office 365.
• Use cases that customers should look for when evaluating an SSE solution to protect their mission-critical Office 365 deployments.