8th Annual

Future of Queensland Government Summit 2024

The Premier Forum for QLD's Digital Innovation Roadmap
27 March 2024 8:00 am - 5:00 pm

Brisbane Convention & Exhibition Centre
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Attendance Is For Public Sector Employees Only

The FSTGov Future of Queensland Government Summit 2024 returns for its 8th Annual Edition, an exclusive gathering on the 27th of March uniting over 160 executives, thought leaders and technologists to explore Queensland’s digital innovation roadmap.

As Queensland continues its journey towards a thriving digital future, its commitment to innovation remains steadfast.

This year, the Queensland Government is poised to expand digital initiatives underpinned by a new Machinery of Government, maintaining a razor-sharp focus on pivotal areas including connectivity, cross-sector collaboration, transparency, streamlined procurement, capacity building, and delivery of government services.

By engaging in dynamic roundtable and stage discussions on how to redefine government services and sharing cutting-edge transformation strategies for the State, FSTGov Future of Queensland Government Summit 2024 will:

  • Explore sustained investments in digital skills, enhanced connectivity, First Nations, technological breakthroughs, and service advancements.
  • Discover strategies to attract and retain top talent in an increasingly competitive hiring landscape.
  • Uncover how technology can empower us to provide superior services and more responsive solutions for citizens.
  • Embrace strategies that streamline government operations and foster a “digital by default” ethos.
  • Strengthen the State’s resolve to safeguard sensitive data and critical Information and Communication Technologies (ICT) systems.
  • Navigate the open data landscape while maintaining stringent data governance and cyber security protocols.
  • Enhance collaboration, streamline information sharing and optimise procurement processes to drive operational efficiency and effectiveness.
  • Explore innovative strategies to achieve more with limited resources and budgets.

 

Register Now for the FSTGov Summit 2024 and Shape Queensland’s Digital Future!

Lead Mentor
She Codes Australia
Chief Executive Officer
Australian Digital Health Agency
Privacy Commissioner
Office of the Information Commissioner
Chief Digital Officer
Department of Tourism and Sport
Founder & Managing Director
IDCARE
A/Deputy Director-General
eHealth Queensland
A/Chief Information Security Officer
Australian Digital Health Agency
Head of Cyber and Information Security
WorkCover Queensland
Executive Director, Workforce Futures
Public Sector Commission
Director, Data Strategy
Queensland Government Customer and Digital Group
Lead, AI for Missions
CSIRO's Data61
Chief Digital and Information Officer
Queensland Building and Construction Commission
Chief Information and Digital Officer
Townsville City Council
Senior Project Manager, Frontline Projects
Queensland Fire and Emergency Services
Chief Digital Health Officer
Metro North Health
Chair & Director - Cyber Security
The University of Queensland
Branch Manager - Technology Planning and Delivery
Australian Digital Health Agency
Chief Data Officer
University of the Sunshine Coast
Founding Director
Griffith Data Trust
Director Innovation Central Brisbane
Queensland University of Technology
Medical Director of Research Commercialisation and Professor of Critical Care Research
Gold Coast Hospital and Health Service
Lecturer
Griffith University
Chair in Digital Economy
Queensland University of Technology
Postdoctoral Research Fellow
Griffith University
Principal Solution Engineer
Okta
AI and Machine Learning Specialist Lead
AWS Public Sector, APJ
Regional Director
Zscaler

Stay tuned for further speaker announcements...

Cyber Security Awareness in Regional & First Nations Communities

  • Understanding Unique Challenges: Explore specific hurdles faced by regional and First Nations communities. Discuss cultural, infrastructural, and educational barriers impacting cyber security practices.
  • Tailored Strategies for Empowerment: Delve into specialized strategies to enhance cyber security awareness. Address the role of education, technology, policy, and community engagement in bolstering cyber security measures.
  • Community-Driven Empowerment: Highlight community-centric approaches and initiatives promoting cyber security awareness. 

Innovation Unleashed: Advancing Together in the Digital Age 

  • Fostering Collaboration Across Diverse Sectors: Explore innovative strategies for breaking down silos and driving cross-sector collaboration to foster innovation and create a unified digital landscape.
  • Demonstrating the Value of Digital Investments: Discover effective methods to showcase the value of your digital initiatives and gain insights into transparent reporting practices that build public awareness and trust, ensuring your investments yield tangible benefits.
  • Promoting Inclusivity and Accessibility: Explore best practices for creating digital services that are accessible, available, and inclusive for every citizen, regardless of their abilities or location. 

 

Our peer to peer roundtable discussions enable you to engage with other attendees as they rotate from table to table.

Each discussion features one of 12 distinct topics and is hosted by a technology expert together with a government co-host to drive an engaging conversation amongst the participants.

This year's top themes span across Digital Leadership, Organisational Transformation, IT Capabilities, Service Delivery, Cyber Uplift, Advanced Data & Analytics, and more.

The Future of Digital Identity in Government

  • Modernise IT: Learn how to optimise digital experiences for employees and citizens.
  • Streamline Services: Discover how to make it easier for the public to engage with Government services.
  • Strengthen Security: Explore strategies to mitigate identity theft and protect data while maintaining usability.

 

Shaping Tomorrow: The Impact of Generative AI on Public Sector Transformation

In the evolving realm of public governance, the integration of Generative AI emerges as a transformative catalyst, ushering in heightened efficiency, responsiveness, and innovation. This session delves into AWS's role in propelling public sector agencies toward an innovation flywheel, unlocking Generative AI's full potential to enhance efficiency, reshape decision-making, foster transparency, and optimize resource allocation. Explore real-world applications, challenges, strategic insights, and envision a future where technology becomes the cornerstone for effective and people-centric governance.

Beyond Compliance: Building a Culture of Cyber Security Excellence

  • Empowering Engagement: Encourage proactive employee involvement in cyber security practices by fostering awareness, education, and a strong sense of responsibility. Building a resilient human firewall within the organisation strengthens the overall security posture.
  • Collaborative Ecosystem: Cultivate a culture of cyber security excellence through robust collaboration between government agencies and industry leaders. Establish dedicated entities for incident reporting, implement clear cyber security timelines, and explore innovative investigation boards.
  • Embrace Inclusion: By integrating diversity into the cyber security framework, organizations can leverage a rich tapestry of insights to address evolving threats and challenges effectively.

 

Driving Connected Care: Uniting Queensland Health’s Vision with Australia’s Digital Health Future 

  • Australia’s Digital Health journey and vision.
  • Queensland's pivotal role in advancing Australia's Digital Health Strategy.
  • Showcasing the power of collaboration between state and federal organizations.

 

From Legislation to Leadership: Mastering Data Compliance in Queensland

  • Strategies for Seamless Compliance: Explore effective strategies for adhering to Queensland's data breach legislation, focusing on building robust frameworks for data assessment, containment, and mitigation.
  • Leadership in Data Governance: Delve into the role of leadership in fostering a culture of data compliance and the importance of clear roles and responsibilities, along with comprehensive training programs, to empower staff with the necessary skills for effective data management.
  • Innovative Solutions for Future Challenges: Gain insights into emerging technologies and practices that can enhance data security while promoting transparency and accountability within the public sector.

 

Mission Critical: Using AI Technologies to Advance Queensland

  • What are the key concepts behind AI in a non-technical way?
  • What are the new challenges, risks, and opportunities that AI is enabling?
Register

Delegate attendance is reserved for Government Officials ONLY (includes local, state, federal government, utilities and university employees).

For more information on sponsorship opportunities, please contact govsales@fst.net.au or +61 2 8484 0918.

FST Media reserves the right to decline registration and entry to the event.

By agreeing to the Terms and Conditions for complimentary VIP Registration, you acknowledge that to qualify for that complimentary VIP pass the delegate needs to be currently employed by a public sector organisation.

Should you be unable to attend on the day of the conference, a ‘like-for-like’ substitute is welcome to attend in your stead at no extra charge, provided we are informed of the change up to 14 days prior to the conference. Any cancellations made within 14 days of the conference, with no relevant substitute provided, will incur a $150+ GST non-attendance fee. This fee will be used to cover delegate material costs and catering costs incurred by FST Media on submission of delegate numbers to the conference venue.

FST Media will make every effort to ensure that the event and the program will take place as advised. FST Media reserves the right to delete or alter items in the program and will not take financial responsibility for changes that are the result of events beyond its control, including travel and/or accommodation.

FST Media Terms & Conditions and Privacy Policy

By registering for this event you are agreeing to our privacy policy, you consent to the following:

  • The use of your personal information for the purposes of providing direct marketing material to you; and
  • The disclosure of your personal information to our event partners
  • Clause 3 of our Privacy Policy contains further information regarding how we may use your information to provide direct marketing material to you, and how you may opt out of any further material

How to get the most out of your investment in technology.

  • Understand the different types of value generated from cloud investment, and how to realise it.
  • How to get buy-in from, and the importance of Executive Sponsorship in the Cloud management journey.
  • Understand the key elements of Cloud FinOps to drive strong financial governance on Cloud expenditure.

  • Exploring Innovation – Which networking solutions are currently available, and how do they actively promote equitable access to services for residents in remote and regional areas of Queensland?
  • Beyond the Cloud – How can we harness alternative approaches to fortify connectivity in regional areas, with a focus on strengthening the network infrastructure?
  • Enhancing Digital Access – What are the specific challenges and opportunities associated with multi-site connectivity, software-defined networking (SDN), and Wide Area Networks (WANs) across diverse regions in Queensland?

  • Data sharing and the Public Sector.
  • Data sharing as a multi-faceted risk.
  • How to simplify MoG changes.
  • Ensure the security and resilience of the infrastructure.

  • Bolster security and reduce data risk caused by credential abuse.
  • Where do security and friction(less) unite in User Experience?
  • How can the government do more to embrace Identity as a strategic pillar?

• What features constitute an ideal citizen-centric self-service platform, ensuring ease of use and accessibility?
• How can we measure and enhance user experience to optimize engagement and satisfaction?
• Which technological advancements and crucial IT systems are fundamental in bolstering citizen self-service capabilities, and how do they drive efficiency gains and facilitate a significant return on investment?


  • In what ways can AI tools streamline processes for improved productivity?
  • In what ways do AI tools complement human skills, making tasks more manageable?
  • Can you identify low-hanging fruits where AI tools can be easily implemented for immediate impact?

  • How can universities, industry, government, and big tech synergize to drive innovation?
  • What are the key strengths each sector brings to collaborative partnerships?
  • How can we collectively build digital skills across Australia to meet the demands of the future?

  • What are the key performance indicators (KPIs) used to measure the effectiveness of the AI?
  • How user-friendly is the AI interaction for end-users and are there any potential barriers to user adoption?
  • What measures are in place to ensure fairness, transparency, and accountability in AI decision-making?
  • What ongoing maintenance or updates are required to sustain the AI system?

  • What are some tips and obstacles associated with implementing a top-down security culture?
  • How important are security risk assessments for informed decision-making and what are some steps for conducting them efficiently?
  • How can agencies improve collaboration and information sharing to better identify and mitigate cyber risks?

  • How can security leaders better align cybersecurity goals with business strategies and objectives?
  • What are some tips and challenges for protecting a hybrid workforce?
  • What are some best practices for attracting, reskilling and retaining security talent?

  • Integrate well-being features into digital services to foster a supportive and balanced work environment.
  • Tailor digital services that align with individual employee needs and preferences.
  • Future-proof the organization by investing in technologies that not only drive innovation but also enhance employee satisfaction, leading to higher retention rates and productivity.

  • What are your best practices for creating a workplace culture that develops and attracts talent?
  • What does an innovation culture look like and what steps are you taking to promote one at your organisation?
  • What are some strategies and tools for boosting connectivity, collaboration, and productivity with a hybrid workforce?

  • The role of culture, collaboration, and recruitment in developing a skilled and diverse cyber workforce to meet the critical shortages and rising demand for specialists
  • Championing ICT and security pathways to support customers and communities
  • How do we encourage greater ownership of IT security on an enterprise-wide scale?

  • With workforce demands shifting due to COVID and the adoption of hybrid workplaces, how do departments and agencies evolve to meet these demands?
  • How can we ensure employees are comfortable and capable with new technologies and tools?
  • Should employee experience reflect the same principles or strategy as our customer experience? How can departments differentiate these experience measurements, and adjust accordingly?

  • How are government agencies measuring digital transformation and end-user experience initiatives as part of their own transformational journeys? 
  • How could you provide a better, more proactive service for end users within your organization? Could a proactive service improve the reputation of IT teams? 
  • How do you measure or compare performance of individuals working onsite vs. remotely? How do you troubleshoot issues with home-based users and ensure the experience is the same regardless of the location of the workers?

  • What are the greatest contributors to a successful change management initiative and leadership?
  • How can departments make effective and influential decisions regarding transformation?
  • In initiatives that involve multiple departments and agencies, how can change leaders align priorities when making decisions?
  • What are some of the best practices that agencies can adopt when executing change?

For delegate enquiries:
Angelic Pernito
Head of Delegate Relations
T: 0422 716 206
To participate as a speaker:
Brittini Raygo
Senior Conference Producer
T: +61 413 163 237
For sponsorship enquiries:
Matthew Corcoran
Senior Sales Manager
T: +61 411 745 327