8th Annual

Future of Queensland Government Summit 2024

The Premier Forum for QLD's Digital Innovation Roadmap
27 March 2024 8:00 am - 5:00 pm

Brisbane Convention & Exhibition Centre
  • Days

Attendance Is For Public Sector Employees Only

The FSTGov Future of Queensland Government Summit 2024 returns for its 8th Annual Edition, an exclusive gathering on the 27th of March uniting over 160 executives, thought leaders and technologists to explore Queensland’s digital innovation roadmap.

As Queensland continues its journey towards a thriving digital future, its commitment to innovation remains steadfast.

This year, the Queensland Government is poised to expand digital initiatives underpinned by a new Machinery of Government, maintaining a razor-sharp focus on pivotal areas including connectivity, cross-sector collaboration, transparency, streamlined procurement, capacity building, and delivery of government services.

By engaging in dynamic roundtable and stage discussions on how to redefine government services and sharing cutting-edge transformation strategies for the State, FSTGov Future of Queensland Government Summit 2024 will:

  • Explore sustained investments in digital skills, enhanced connectivity, First Nations, technological breakthroughs, and service advancements.
  • Discover strategies to attract and retain top talent in an increasingly competitive hiring landscape.
  • Uncover how technology can empower us to provide superior services and more responsive solutions for citizens.
  • Embrace strategies that streamline government operations and foster a “digital by default” ethos.
  • Strengthen the State’s resolve to safeguard sensitive data and critical Information and Communication Technologies (ICT) systems.
  • Navigate the open data landscape while maintaining stringent data governance and cyber security protocols.
  • Enhance collaboration, streamline information sharing and optimise procurement processes to drive operational efficiency and effectiveness.
  • Explore innovative strategies to achieve more with limited resources and budgets.
Lead Mentor
She Codes Australia
Chief Executive Officer
Australian Digital Health Agency
Privacy Commissioner
Office of the Information Commissioner
Chief Digital Officer
Department of Tourism and Sport
Founder & Managing Director
A/Deputy Director-General
eHealth Queensland
A/Chief Information Security Officer
Australian Digital Health Agency
Head of Cyber and Information Security
WorkCover Queensland
Director, Data Strategy
Queensland Government Customer and Digital Group
Lead, AI for Missions
CSIRO's Data61
Chief Digital and Information Officer
Queensland Building and Construction Commission
Director (Business Transformation)
Queensland Digital License and Queensland Digital Identity
Chief Information and Digital Officer
Townsville City Council
Senior Project Manager, Frontline Projects
Queensland Fire and Emergency Services
Chief Digital Health Officer
Metro North Health
Chair & Director - Cyber Security
The University of Queensland
Branch Manager - Technology Planning and Delivery
Australian Digital Health Agency
Chief Data Officer
University of the Sunshine Coast
Chief Nursing and Midwifery Informatics Officer
Metro North Hospital & Health Service
Founding Director
Griffith Data Trust
Medical Director of Research Commercialisation and Professor of Critical Care Research
Gold Coast Hospital and Health Service
Business Analytics Manager
Queensland Health
Griffith University
Chair in Digital Economy
Queensland University of Technology
Strategic Advisor - QLD
Australian Women in Security Network
Director, Projects, Planning and Information Technology
Department of Environment, Science and Innovation
Lecturer in Tech & Crime
Griffith University
Principal Solution Engineer
AI and Machine Learning Specialist Lead
AWS Public Sector, APJ
Regional Director

Stay tuned for further speaker announcements...

Cyber Security Awareness in Regional & First Nations Communities

  • Understanding Unique Challenges: Explore specific hurdles faced by regional and First Nations communities. Discuss cultural, infrastructural, and educational barriers impacting cyber security practices.
  • Tailored Strategies for Empowerment: Delve into specialized strategies to enhance cyber security awareness. Address the role of education, technology, policy, and community engagement in bolstering cyber security measures.
  • Community-Driven Empowerment: Highlight community-centric approaches and initiatives promoting cyber security awareness. 

Innovation Unleashed: Advancing Together in the Digital Age 

  • Fostering Collaboration Across Diverse Sectors: Explore innovative strategies for breaking down silos and driving cross-sector collaboration to foster innovation and create a unified digital landscape.
  • Demonstrating the Value of Digital Investments: Discover effective methods to showcase the value of your digital initiatives and gain insights into transparent reporting practices that build public awareness and trust, ensuring your investments yield tangible benefits.
  • Promoting Inclusivity and Accessibility: Explore best practices for creating digital services that are accessible, available, and inclusive for every citizen, regardless of their abilities or location. 


Our peer to peer roundtable discussions enable you to engage with other attendees as they rotate from table to table.

Each discussion features one of 12 distinct topics and is hosted by a technology expert together with a government co-host to drive an engaging conversation amongst the participants.

This year's top themes span across Digital Leadership, Organisational Transformation, IT Capabilities, Service Delivery, Cyber Uplift, Advanced Data & Analytics, and more.

The Future of Digital Identity in Government

  • Modernise IT: Learn how to optimise digital experiences for employees and citizens.
  • Streamline Services: Discover how to make it easier for the public to engage with Government services.
  • Strengthen Security: Explore strategies to mitigate identity theft and protect data while maintaining usability.


Shaping Tomorrow: The Impact of Generative AI on Public Sector Transformation

In the evolving realm of public governance, the integration of Generative AI emerges as a transformative catalyst, ushering in heightened efficiency, responsiveness, and innovation.

  • This session delves into AWS's role in propelling public sector agencies toward an innovation flywheel, unlocking Generative AI's full potential to enhance efficiency, reshape decision-making, foster transparency, and optimize resource allocation.
  • Explore real-world applications, challenges, strategic insights, and envision a future where technology becomes the cornerstone for effective and people-centric governance.

Beyond Compliance: Building a Culture of Cyber Security Excellence

  • Empowering Engagement: Encourage proactive employee involvement in cyber security practices by fostering awareness, education, and a strong sense of responsibility. Building a resilient human firewall within the organisation strengthens the overall security posture.
  • Collaborative Ecosystem: Cultivate a culture of cyber security excellence through robust collaboration between government agencies and industry leaders. Establish dedicated entities for incident reporting, implement clear cyber security timelines, and explore innovative investigation boards.
  • Embrace Inclusion: By integrating diversity into the cyber security framework, organizations can leverage a rich tapestry of insights to address evolving threats and challenges effectively.


Driving Connected Care: Uniting Queensland Health’s Vision with Australia’s Digital Health Future 

  • Australia’s Digital Health journey and vision.
  • Queensland's pivotal role in advancing Australia's Digital Health Strategy.
  • Showcasing the power of collaboration between state and federal organizations.


From Legislation to Leadership: Mastering Data Compliance in Queensland

  • Strategies for Seamless Compliance: Explore effective strategies for adhering to Queensland's data breach legislation, focusing on building robust frameworks for data assessment, containment, and mitigation.
  • Leadership in Data Governance: Delve into the role of leadership in fostering a culture of data compliance and the importance of clear roles and responsibilities, along with comprehensive training programs, to empower staff with the necessary skills for effective data management.
  • Innovative Solutions for Future Challenges: Gain insights into emerging technologies and practices that can enhance data security while promoting transparency and accountability within the public sector.


Mission Critical: Using AI Technologies to Advance Queensland

  • What are the key concepts behind AI in a non-technical way?
  • What are the new challenges, risks, and opportunities that AI is enabling?
  • What are the key performance indicators (KPIs) used to measure the effectiveness of the AI?
  • How user-friendly is the AI interaction for end-users and are there any potential barriers to user adoption?
  • What measures are in place to ensure fairness, transparency, and accountability in AI decision-making?
  • What ongoing maintenance or updates are required to sustain the AI system?

  • Opportunities for Innovation: Discuss the various applications of P2P data sharing in different domains and explore how P2P networks can foster innovation and create new opportunities for decentralized data exchange.
  • Privacy Concerns and Data Security: Examine the privacy implications of P2P data sharing and discuss strategies for mitigating these risks and enhancing data security in P2P networks.
  • Empowering Users: Explore strategies for empowering individuals to assert control over their data in P2P networks, including transparency, data literacy, and user-centric design principles. Discuss the role of education and advocacy in promoting responsible data-sharing practices among users.


  • How do participants identify and evaluate risks associated with engaging SMEs in government procurement?
  • Exploring innovative approaches or frameworks for managing uncertainty and fostering successful collaborations.
  • The importance of establishing clear expectations, performance metrics, and accountability mechanisms.

  • Bolster security and reduce data risk caused by credential abuse.
  • Where do security and friction(less) unite in User Experience?
  • How can the government do more to embrace Identity as a strategic pillar?

How to get the most out of your investment in technology.

  • Understand the different types of value generated from cloud investment, and how to realise it.
  • How to get buy-in from, and the importance of Executive Sponsorship in the Cloud management journey.
  • Understand the key elements of Cloud FinOps to drive strong financial governance on Cloud expenditure.

• What features constitute an ideal citizen-centric self-service platform, ensuring ease of use and accessibility?
• How can we measure and enhance user experience to optimize engagement and satisfaction?
• Which technological advancements and crucial IT systems are fundamental in bolstering citizen self-service capabilities, and how do they drive efficiency gains and facilitate a significant return on investment?

• What is the current state of digital inclusion in Queensland, particularly in regional and rural areas?
• How are digital skilling approaches being implemented in Queensland and what gaps exist?
• What are the key priorities for developing digital capabilities among Queenslanders to ensure sustainable development across various sectors and populations?

  • Data sharing and the Public Sector.
  • Data sharing as a multi-faceted risk.
  • How to simplify MoG changes.
  • Ensure the security and resilience of the infrastructure.

  • Connectivity – What specific scenarios or situations are there whereby Government agencies can benefit from bandwidth scalability? How can this be beneficial? How does network infrastructure play a part in your decision-making?
  • Beyond the Cloud / Exploring Innovation – How can AI and cloud adoption help enhance the end-user experience? How can government agencies utilise technology to support a growing population?
  • Automation and Self-Management – What are the current pain points with telco services that the addition of automation or self-management capability could help alleviate in the Government sector?

  • Examining Key Policies Shaping Data Utilization for Sustainable Change
  • Identifying Barriers to Effective Data Implementation in Policy and Industry
  • Exploring Opportunities for Collaboration Among Industry, Policymakers, and Researchers in Driving Positive Change through Data Insights

  • In what ways can AI tools streamline processes for improved productivity?
  • In what ways do AI tools complement human skills, making tasks more manageable?
  • Can you identify low-hanging fruits where AI tools can be easily implemented for immediate impact?

  • What is Post-Quantum Cryptography (PQC)?
  • Why is it so important to prepare?
  • How is your quantum-readiness roadmap for implementation of the post-quantum cryptographic (PQC) standards?

  • Integrate well-being features into digital services to foster a supportive and balanced work environment.
  • Tailor digital services that align with individual employee needs and preferences.
  • Future-proof the organization by investing in technologies that not only drive innovation but also enhance employee satisfaction, leading to higher retention rates and productivity.

• How can we effectively leverage AI to understand individual or organisational characteristics to deliver better customer service?
• What are the benefits of a single customer view from structured, unstructured and semi-structured enterprise content?
• How do you approach the barriers to AI adoption?

  • What first responder, government worker, and community member connectivity issues arise in natural disasters (pre-, during and recovery phases)?
  • What are the current telecommunication technology gaps in keeping people and staff connected and able to access government systems and services when needed?
  • Where do the commercials for standard carrier obligations not meet government or community expectations?

Microsoft Office 365 has become the de facto standard productivity suite for Government departments in Australia. Enabled through a cloud platform of software apps that increase collaboration and communication throughout their organisation.

However, as departments move to cloud-based applications, such as Office 365, they require a different approach to security and compliance of corporate data. During this roundtable, we will discuss:

  • Key challenges associated to securing data in office 365.
  • Disruption & risks of the hybrid workforce accessing Office 365.
  • Use cases that customers should look for when evaluating an SSE solution to protect their mission-critical Office 365 deployments.


Delegate attendance is reserved for Government Officials ONLY (includes local, state, federal government, utilities and university employees).

For more information on sponsorship opportunities, please contact govsales@fst.net.au or +61 2 8484 0918.

FST Media reserves the right to decline registration and entry to the event.

By agreeing to the Terms and Conditions for complimentary VIP Registration, you acknowledge that to qualify for that complimentary VIP pass the delegate needs to be currently employed by a public sector organisation.

Should you be unable to attend on the day of the conference, a ‘like-for-like’ substitute is welcome to attend in your stead at no extra charge, provided we are informed of the change up to 14 days prior to the conference. Any cancellations made within 14 days of the conference, with no relevant substitute provided, will incur a $150+ GST non-attendance fee. This fee will be used to cover delegate material costs and catering costs incurred by FST Media on submission of delegate numbers to the conference venue.

FST Media will make every effort to ensure that the event and the program will take place as advised. FST Media reserves the right to delete or alter items in the program and will not take financial responsibility for changes that are the result of events beyond its control, including travel and/or accommodation.

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By registering for this event you are agreeing to our privacy policy, you consent to the following:

  • The use of your personal information for the purposes of providing direct marketing material to you; and
  • The disclosure of your personal information to our event partners
  • Clause 3 of our Privacy Policy contains further information regarding how we may use your information to provide direct marketing material to you, and how you may opt out of any further material
For delegate enquiries:
Angelic Pernito
Head of Delegate Relations
T: 0422 716 206
To participate as a speaker:
Brittini Raygo
Senior Conference Producer
T: +61 02 8484 0945