Future of Financial Services, Melbourne 2022

As one of the first movers on cloud migration, NAB today has over 65% of its applications operating in a public, multi-cloud environment. It’s been an engineering masterclass in how to rapidly migrate at scale – but what happens after you reach critical mass? Simple – you relentlessly leverage EVERY opportunity to innovate. Hear from CIO Personal Banking & Digital Ana Cammaroto on how NAB is:

• Unlocking value for customers and colleagues using NAB’s homegrown engineering foundations
• Growing a permanent, global engineering capability
• Calling on the industry to join forces and lift its game in both STEM talent pipelines and gender diversity in the sector

Hear how FSI organisations in Australia are boosting user productivity, unlocking efficiency and increasing effectiveness through leveraging digital adoption in this fireside chat with Ashok Vishwanathan, Head of Enterprise Program and Portfolio Management Office at CommonWealth Bank Australia and Clarence Dent, RVP ANZ at WalkMe.

• The power of purpose
• Building operational resilience through your people, customers & communities
• Understand how emerging technologies will benefit and threaten the business 

• Hear the latest research on flexible work from Future Forum a consortium led by Slack
• Learn how a Digital HQ lets information flow more transparently and lets you discover the people, resources, and the information you need
• Understand new metrics impacting productivity and talent - inclusiveness, belonging and satisfaction

• Diving into the wave of disruptions that’s rippled since the wake of Covid-19
• How to come up with data-driven action plans that will bolster the industry’s recovery?
• Has COVID-19 expedited labour market transformation in terms of having fair, diverse and flexible working conditions?
• How has the prevailing talent gap threatened your digital transformation journey?

• How to reduce IT complexity by taking an enterprise view of customer communications, from on-demand agreements and servicing correspondence to statements and reports 
• Why and how are banks, lenders, insurers, and wealth funds shifting from on-premises solutions to secure cloud platforms, reducing hardware costs and gaining flexibility  
• Where are banks, lenders, insurers, and wealth funds investing to build communications strategies designed to build trust and loyalty among the next generation of customers  
• How financial services organisations are eliminating traditional forms, using interactive, data-powered digital interviews to speed up turnaround time and fuel RPA (Robotic Process Automation) initiatives  

• Leveraging the banking-as-a-service partnership model for a win-win relationship
• Are bank-fintech partnerships creating more competition or cementing incumbency?
• How will partnerships shape the financial services ecosystem in the next 12 months?

• Increase data literacy and empower everyone to use data at every decision making
• Achieving pervasive analytics through a game-changing technology